Steering wheel whine, dealer said its normal

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10-20-13, 05:33 AM

#16

jkeifer3

Lexus Test Driver

Join Date: Aug 2005

Location: VA

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Quote:

Originally Posted by Bs2x

Anyone else experience a whine or squeal when turning the wheel. Dealer said it was normal for the coil spring in the wheel on gs and es models. Having a hard time believing that's the case on a 60k car. Any suggestions?

2013 gs f sport

Talk to the general manager telling him that this experience has caused you to seek out another dealership for future purchases.

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10-20-13, 09:06 AM

#17

homeboyv

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Not sure about the GS, but I took my previous STI to the Subaru dealership about this same issue and was told that it was normal.

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10-20-13, 11:09 AM

#18

Trek

Pole Position

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Quote:

Originally Posted by homeboyv

Not sure about the GS, but I took my previous STI to the Subaru dealership about this same issue and was told that it was normal.

Isn't that something? Imagine how many people they send home that way and never fix their cars. You should be irate.

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10-20-13, 01:04 PM

#19

sydtoosic

Lexus Champion

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i've had 5 Lexus vehicles, and have driven plenty of loaners, never ever heard a sound from the steering wheel... so i guess they're saying that if it's silent then that's not normal. damn shame.