Found out the material installed was in fact Xpel Ultimate.
Turns out we do in fact have an Authorized Xpel dealer in town! Who comes highly recommended by one of the guys in Xpels head office. Seems to be a small world as a lot of the top notch installers of Xpel know each other personally!
I come to find the dealer charged me TWICE the going rate to install the product. My fault as I had priced out 3m and was thrown for a loop when they offered me the super duper Xpel Ultimate.
So I go to my salesman and tell him I want the product they installed removed and any and all scratches repaired. So far there is only one scratch that is deep enough to catch my finger nail, so I'm hoping they will be able to buff out the scratches. Also told home there is no way their installer is going to touch my vehicle again and I'll have it done where I live. He doesn't listen too well and kept telling me they would bring it to a different shop. Still trying to get their pound of flesh out of me one way or another.
Finally I've had enough of him and speak to the sales manger. He seemed genuinely apologetic and disappointed the incident happened in the first place. I told him I wanted my money back, and would be taking care of the PPF install myself. I fully expected him to give me the song and dance that they couldn't give me my cash back but would give me a store credit. But he didn't go there! Apologized again and said he would have a cheque cut for the full amount!
I was very pleased with his approach and the fact they would actually refund my $$ and not just give me a store credit.
So the car has an appointment to have all the PPF removed and the scratches repaired.
Then when it gets home I'm having the whole car done in Xpel Ultimate by a very experienced picky installer. Every package they sell!! And the best part is I only have to fork out another $500, that's it
$1700 and my car will be pretty much totally wrapped in Xpel Ultimate.