GS Custom Order Timeframe
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GS Custom Order Timeframe
Hey Guys,
New member here .. ordered a 2013 GS 350-AWD - Obsidian Black /Flaxen with Luxury Pkg, NAV, ML Audio, Pre-Collision System and LKA.. Unfortunately, i ordered it on Dec 22 (missing the Dec 20 cut off for new orders).. dealer is estimating a delivery date of May 2013 .. seems rather long and the wait is killing me -. He told me today that the order should be in the system by tomorrow .. not sure if Lexus sends out any kind of confirmation number or something?
Wanted to know if there are others here who may have placed a custom order in the last 3-4 months and what was their overall experience in terms of the whole process and the waiting time etc.. and if they have received their cars yet?
New member here .. ordered a 2013 GS 350-AWD - Obsidian Black /Flaxen with Luxury Pkg, NAV, ML Audio, Pre-Collision System and LKA.. Unfortunately, i ordered it on Dec 22 (missing the Dec 20 cut off for new orders).. dealer is estimating a delivery date of May 2013 .. seems rather long and the wait is killing me -. He told me today that the order should be in the system by tomorrow .. not sure if Lexus sends out any kind of confirmation number or something?
Wanted to know if there are others here who may have placed a custom order in the last 3-4 months and what was their overall experience in terms of the whole process and the waiting time etc.. and if they have received their cars yet?
#4
just ordered mine last week also, deadline also the 20th of each month I was told 3 1/2 months usually but since it was a bigger dealership it was a possibility they can reserve one on the assembly line and it could be as early as 1 1/2- 2 months I guess we can update each other
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Thanks for the reply everyone . I just checked with my dealer and the order was accepted by Lexus... got a valid request No 000068 .. not sure if the request number really says anything except that it is in the system and a wait and watch game now...feeling good that at least there is some progress.
#9
I wanted the PCS, so ordering was the only option.
#11
#12
Thanks for the reply everyone . I just checked with my dealer and the order was accepted by Lexus... got a valid request No 000068 .. not sure if the request number really says anything except that it is in the system and a wait and watch game now...feeling good that at least there is some progress.
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Called the dealer last week and he was still talking about end of may delivery . I contacted Lexus corporate to express my frustration at a 5+ month wait for a custom order and the fact that they have no way to trace a car or get regular updates.. long story short , they were able to investigate my order and gave me a delivery date in April.. not great but better than end of May the dealer was giving.. you can probably do the same to get a better estimate..one thing I didn't expect is that Lexus called the dealership about my case and gave them a hard time so if you don't want you dealership/sales person to get into trouble, make sure you mention that when contacting Lexus.. kinda sucks that they can't do a better job at communication and keeping customers updated for a 60k+ order but hope this helps.
#14
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Called the dealer last week and he was still talking about end of may delivery . I contacted Lexus corporate to express my frustration at a 5+ month wait for a custom order and the fact that they have no way to trace a car or get regular updates.. long story short , they were able to investigate my order and gave me a delivery date in April.. not great but better than end of May the dealer was giving.. you can probably do the same to get a better estimate..one thing I didn't expect is that Lexus called the dealership about my case and gave them a hard time so if you don't want you dealership/sales person to get into trouble, make sure you mention that when contacting Lexus.. kinda sucks that they can't do a better job at communication and keeping customers updated for a 60k+ order but hope this helps.
#15
Chrysler allows buyers to track the vehicle through each step of the manufacturing process via a website. Lexus owners need to call the dealership and ask someone who has no clue. That's not very "premium".