GS - 4th Gen (2013-2020) Discussion about the 2013 and up GS models

Windshield Cracked! :(

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Old 08-08-12, 12:37 PM
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kdsr123
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Default Windshield Cracked! :(

MY windshield already cracked,
Old 08-08-12, 12:52 PM
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sydtoosic
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how in the hell did that happen??? looks like lexus will be replacing a windshield.
Old 08-08-12, 12:56 PM
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onexcite
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When it come to the windshield, it will be hard to get Lexus warranty for that.

Let us know the result.
Old 08-08-12, 03:06 PM
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kdsr123
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someone driving by fast and rocks came up and it hit the edge. Lexus said its road hazard so the insurance will pay for it.
Old 08-08-12, 03:11 PM
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jtrue28
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Make sure you get OEM glass...not generic. Cost be damned.
Old 08-08-12, 05:01 PM
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kyo7878
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sux when something like this happens
Old 08-08-12, 06:08 PM
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Maxedout1
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Lexus will pay? Just want to know in case this happens to me....
Old 08-08-12, 06:26 PM
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KillaIS250
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^ No Lexus will not pay if the glass gets damaged, for whatever reason. Insurance will cover the repair though, subject to the deductible on your policy.

Like Jtrue28 said though, go for OEM glass. Do not go for the generic replacement.
Old 08-08-12, 06:53 PM
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silvergen2
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they will pay for stress fractures, meaning if the crack originates from the edges, and there is no sign of impact damage. impact damage being a ding or something similar that a ball point pen can get "stuck in".. thats how they "test"
Old 08-08-12, 08:45 PM
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dseag2
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I see you're in TX. We had a severe hailstorm in Dallas a couple of months ago, and lots of vehicles were damaged (including broken windshields). I was lucky because I heard it starting and pulled the car into the garage. Was yours one of the cars with hail damage? Seems odd that a Lexus windshield would just crack under normal circumstances.
Old 08-09-12, 04:05 AM
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jkeifer3
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Originally Posted by Maxedout1
Lexus will pay? Just want to know in case this happens to me....
Why would Lexus pay for road hazard damage?
Old 08-09-12, 04:06 AM
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jkeifer3
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Originally Posted by KillaIS250
^ No Lexus will not pay if the glass gets damaged, for whatever reason. Insurance will cover the repair though, subject to the deductible on your policy.

Like Jtrue28 said though, go for OEM glass. Do not go for the generic replacement.
And "buy" your installer too. Too many of those "come to your office" sort of glass replacement companies get paid by how quickly they can get the job done. Do your homework.
Old 08-09-12, 10:03 AM
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kdsr123
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ahh its 2089.00 for a new windshield without installation because of the heads-up display... Work is being done at the dealer, insurance is paying for it, my deductible is 500
I saw it on sewell a lot cheaper.
Old 08-09-12, 10:22 AM
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rominl
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lol 2100 for a windshield. damn this is so crazy
Old 08-09-12, 11:11 AM
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patricksr5
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I drive freeways in N CA and I am on my 5th windshield. Seems the angle of the 3rd gen GS is conducive to flying rocks cracking the windshield as opposed to just creating a hole. Looks like 4th gen might be the same.


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