GS - 4th Gen (2013-2020) Discussion about the 2013 and up GS models

Enform issues

Old 03-31-12, 12:20 PM
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Liferules
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Default Enform issues

I have yet to get Enform to work on my new 4GS. I have the app on my smartphone and am successfully logged in. I have the phone in my car and the bluetooth connected successfully. When I navigate to Apps though, it tries to update the apps and then gives me a message saying "apps update unsuccessful. Try again later." I've disconnected from wifi on my phone and pulled the car out of the garage into the middle of the driveway but still am getting this message.

Any ideas/suggestions?

Thanks.
Old 03-31-12, 02:46 PM
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sydtoosic
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did you link your apps? Pandora, Yelp etc. on your phone. you have to actually sign up separately for each app. and the apps have to be running on your phone when you switch to apps via nav. i used lexusdrivers.com to link the apps. you have to register for each app on lexusdrivers.com.
Old 03-31-12, 04:24 PM
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Liferules
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Yes, I had already linked my apps. But thanks for the suggestion.
Old 03-31-12, 04:34 PM
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Originally Posted by Liferules
I have yet to get Enform to work on my new 4GS. I have the app on my smartphone and am successfully logged in. I have the phone in my car and the bluetooth connected successfully. When I navigate to Apps though, it tries to update the apps and then gives me a message saying "apps update unsuccessful. Try again later." I've disconnected from wifi on my phone and pulled the car out of the garage into the middle of the driveway but still am getting this message.

Any ideas/suggestions?

Thanks.
did you try usb connection, not bluetooth?
Old 03-31-12, 04:36 PM
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sydtoosic
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Originally Posted by Liferules
Yes, I had already linked my apps. But thanks for the suggestion.
very interesting. i guess the dealer might help. that is if they know what they're doing, most times they don't. sorry i couldn't be of any help.
Old 03-31-12, 05:21 PM
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Originally Posted by Liferules
I have yet to get Enform to work on my new 4GS. I have the app on my smartphone and am successfully logged in. I have the phone in my car and the bluetooth connected successfully. When I navigate to Apps though, it tries to update the apps and then gives me a message saying "apps update unsuccessful. Try again later." I've disconnected from wifi on my phone and pulled the car out of the garage into the middle of the driveway but still am getting this message.

Any ideas/suggestions?

Thanks.
I don't know if this will help, but I erased and reinstalled the enform app on my phone. Then, when I got in the car, I had to wait a long time for it to update, took about 5 minutes. It is not using your Wi-Fi, it is using the Bluetooth to go through the phone. I would try and uninstall/reinstall on your phone and possibly a different location with a stronger signal for the update (for what it's worth).
Old 03-31-12, 07:56 PM
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Liferules
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Thanks, all. I tried my wife's iPhone (mine is android gingerbread) and it started updating the apps but then froze at 39% for a while then gave me the usual "update failed" message. I'll try the USB mode, didn't think of that. Otherwise will ask the dealer to help. Also will try somewhere else besides my driveway to see if that may be it.
Old 03-31-12, 11:58 PM
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The day after purchasing the 4G I was sent a username and password to lexusdrivers.com After changing my password, linking my app accounts, and pairing my Droid RAZR to bluetooth, everything worked flawlessly. Oh yeah I also downloaded the Enform app and ensured the status showed ESTABLISHED and then LISTENING.
Old 04-06-12, 07:32 AM
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SpEe1113
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I have a problem with Pandora. Everything is connected and linked as it is supposed to, but when Pandora loads it will show the album cover and song that is supposed to be playing with no sound. Sometimes it requires a couple restarts of the app to work, but most the time it doesn't work at all. Has anyone else had this issue? I'm running the app off of an iPhone 4S. It has worked before, but not lately...very strange...
Old 04-06-12, 08:35 AM
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Originally Posted by SpEe1113
I have a problem with Pandora. Everything is connected and linked as it is supposed to, but when Pandora loads it will show the album cover and song that is supposed to be playing with no sound. Sometimes it requires a couple restarts of the app to work, but most the time it doesn't work at all. Has anyone else had this issue? I'm running the app off of an iPhone 4S. It has worked before, but not lately...very strange...
I think the Enform app on the iPhone is the issue. Mine works like 1 out of 20 times and when it does it gets my Iphone very hot and kills my battery in like an hour. I'm not sure where to go with this but i'm thinking of calling Lexus customer service.
Old 04-06-12, 08:58 AM
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Originally Posted by crzyis
I think the Enform app on the iPhone is the issue. Mine works like 1 out of 20 times and when it does it gets my Iphone very hot and kills my battery in like an hour. I'm not sure where to go with this but i'm thinking of calling Lexus customer service.
Yes, this is exactly what happens, very rarely is it working and it gets hot and kills battery so I've been plugging it in to charge. Let me know who you contact and I'll do the same, maybe a review on the Apple app store for the app???
Old 04-06-12, 09:02 AM
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Originally Posted by SpEe1113
Yes, this is exactly what happens, very rarely is it working and it gets hot and kills battery so I've been plugging it in to charge. Let me know who you contact and I'll do the same, maybe a review on the Apple app store for the app???
Will do!

Also if your looking for just Pandora which is mostly what I want the app for just run the App from your iPhone and go BT audio it works flawlessly and you can change tracks from the controls but still have to go back to the iPhone to change stations.
Old 04-07-12, 08:37 AM
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Originally Posted by SpEe1113
Yes, this is exactly what happens, very rarely is it working and it gets hot and kills battery so I've been plugging it in to charge. Let me know who you contact and I'll do the same, maybe a review on the Apple app store for the app???
Doesn't your Lexus dealership have a "technology specialist"? They are trained to help with these types of issues. With all the different model/types of phones and different phone OS's there are bound to be some hickups... My Razor worked fine...
Old 04-07-12, 08:45 AM
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car is under warranty just bring it to the dealer.
Old 04-07-12, 08:48 AM
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Originally Posted by itruns
Doesn't your Lexus dealership have a "technology specialist"? They are trained to help with these types of issues. With all the different model/types of phones and different phone OS's there are bound to be some hickups... My Razor worked fine...
Yes, actually at the dealer right now getting a wash and asked about that. They basically said they would "voice the concern" but didn't have an answer for it because they aren't the ones that actually designed the app...we'll see... Hopefully there is an update for us iPhone users soon!

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