Dr. Jekyll

iTrader: (1)

Bumping in hopes of any helpful info.

HFactor

Okay. I just got these notifications, I hope I can help clear some of this up. 2013 to 2014 uses a 2 folder system for the image. The USB drive MUST be formatted for a PC. If it has been formatted on a MAC it will NOT work. It can be a USB 1.0, 2.0 or higher.

For 2015 and up...so far, it is now a single folder. The USB Drive MUST be formatted for a PC. If it's been formatted on a MAC it will NOT work. You must use a drive that is USB 2.0 or higher or the drive will not be read. That is something that is new.

I hope this helps. If you are not sure if the drive has been formatted for a PC, it is easy to do, but remember if you do a format on the drive it WILL ERASE EVERYTHING on the drive. Save any files before doing so. If any of you are local to Van Nuy, CA, if you come to Keyes Lexus on Van Nuys, I will personally assist you in setting this up. I am here M - F. You can ask for me, Loren. I am the Digital Marketing Manager. I will continue to monitor this post as it's been going on since 2013 GS....and you know technology is always changing. I am still hoping at some point the ability to customize an animated Video to the start up will be possible.....

Dr. Jekyll

iTrader: (1)

Well heck there's the issue for me! I'm running all Macs! So when I can use a PC what's this 2 folder system you mention?

Dr. Jekyll

iTrader: (1)

Okay so running PC FAT32 worked like a charm. Thanks HFactor!!!!

Next question, upon start up I still see the black screen for 1 second, the "L" logo for 2 seconds, my custom image for 1 second, black screen for 1 second then the "Drive safely + continue" screen.

Is this normal for everyone or has anyone been able to display their image for the full 5 seconds?

Dr. Jekyll

iTrader: (1)

Is yours still doing this same as mine (see above post)? Thanks.

Dr. Jekyll

iTrader: (1)

So has anyone been able to get their custom image to last the full 5 seconds and not the 1 second I'm seeing?

Dr. Jekyll

iTrader: (1)

Where did everyone go? Is there anyone who has successfully added a custom image that works as intended?

FunToRide

Any body succeeded to get the display off image fill the whole screen. I tried several resolution figures including 1280X480 and still get the image as rectangle in the middle of the screen. It will be cool to see the image stretched across the whole screen.

Dr. Jekyll

iTrader: (1)

I don't believe it's possible. I've tried many different aspect ratios to no avail myself.

piliatedwp

Going NUTS! Trying to customize images for RX 350 2015, Formatted thumb drive on PC, copied images as jpg files to folders that properly labeled , images not large, Did many,many times. lAlways same error message- No images detected. Any suggestions?

FunToRide

I had a similar issue when the thumb drive was formatted on Mac. I moved images to a Windows PC and followed the same steps. Luckily it worked. To confirm, I went back to Mac and got the same errors. I am not sure what platform you are using but hope it may help you or others

xRYD3Rx

I got a custom start up screen, what you guys need help with?

Renrutjw

Resolution to fill the screen (like the default image does). Pretty easy to set a picture but it comes up square.

Dr. Jekyll

iTrader: (1)

This has been covered and it looks like you cannot fill the whole screen.

1111GS

I spent a good amount of time looking into this a few years ago... I posted a response based on my experience on page 4 in case someone didn't see it.