2006 gs300 rwd with 94k miles needs a new transmission?!
10-23-12, 05:56 PM
#1
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2006 gs300 rwd with 94k miles needs a new transmission?!
About a month ago my vsc check engine light came on and my car wouldnt shift past 3rd gear. That same week I received the engine misfire support program letter, so I thought that may be the issue. I brought it into the dealership and they could not replicate the engine misfire problem but they diagnosed it and said I needed to replace the ECM and 2 oxygen sensors! They wanted $2600 for the repair. I called corporate and asked for goodwill assistance since I have a pretty good service history annnd I've had multiple other problems with the car since I bought it used with 52k miles (starter, and other recalls). So after a couple of weeks they get back to me and said they would cover half and I would have to come out of pocket $1300. I agreed, brought it back to the dealership and the service advisor assured me that it would fix the problem. My cars been with them since last tuesday. I get a call today and they left a voicemail saying that replacing the ecm and sensors did not cure the problem and it still wouldn't shift past 3rd. So the guy says I need a new transmission now and that he talked to the service director or somebody and they said they would cover $4,000 on the new transmission and I would have to come out of pocket another $750. I know $2,000 total on a new tranny is a pretty good deal, but why didnt they diagnose it correctly in the 1st place and should I make a fuss telling them that? Times are kinda tough right now. $1300 was a little hard to get together in the 1st place and now they want another $750? I just want to know what you guys think about this and maybe give me your opinions on how I should approach them, or should I just suck it up and pay it?
10-23-12, 07:15 PM
#2
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That's a tough call but in today's economy it wouldn't hurt to say something. I feel that you should get the deal on the transmission since that's what was diagnosed and that wasn't the fix.
My father has told me something every since I was a young boy. "A closed mouth doesn't get fed"
Let me know how it goes. Good luck with everything.
My father has told me something every since I was a young boy. "A closed mouth doesn't get fed"
Let me know how it goes. Good luck with everything.
10-23-12, 07:25 PM
#3
I wish you'd came on here before shelling out $1300 for the ECU and O2 sensors - I will guarantee you that your car's original one was fine, and the sensors probably were too.
All you probably required was a BG Products Induction Service to clean out the EGR valve carbon build-up, and elsewhere .
You'll see mention of upper cylinder head clean here - same thing, everything above the crown of the piston associated with the combustion chamber.
As for diagnosing a shift issue as being attributable to an engine misfiring - don't make me laugh!
If you have anything in writing stating that the $1300 you've paid was going to fix the problem, and it hasn't, then I'd be telling them they've misdiagnosed the problem, and effectively stiffed you for a lot of money for them to throw parts at the car and HOPE it cures the problem.
I'd also be demanding a refund of the money paid, the original parts replaced, and taking your car to someone that has a clue about what they're doing!
Transmission flush and/or one or both actuators/control relays - a lot less than $4000, but that's the problem with dealer servicing, customers won't pay their inflated labour rates while inexperienced monkeys (I blame the "computer says no" reliance most have only learned/been trained to accept as the gospel) try to figure out where the problem really lies, and how to resolve it, like a real mechanic would.
Then there's the replace rather than repair policy, which helps shift spares inventory, and it's quicker to do than dismantle and reassemble.
As said above, if you were told (verbal contract is as good as a written one, but harder to prove absolutely) that those parts replaced would resolve the issue, and they haven't, then you can't be expected to pay for them, and the transmission.
Seriously, get the car back to how it was, and find either another dealer with proper technicians employed or an independent mechanic who knows his **** from his elbow, and uses his knowledge alongside the computer to make the correct diagnosis and repair.
If they refuse to budge, then you'll need to take legal advice on how to play this out, rather than ask here - unless some members are lawyers and prepared to represent you.
And I wouldn't, at this juncture, refer to Lexus Corporate as having been generous or anything as such - they're complicit in this, to a degree, IMO.
All you probably required was a BG Products Induction Service to clean out the EGR valve carbon build-up, and elsewhere .
You'll see mention of upper cylinder head clean here - same thing, everything above the crown of the piston associated with the combustion chamber.
As for diagnosing a shift issue as being attributable to an engine misfiring - don't make me laugh!
If you have anything in writing stating that the $1300 you've paid was going to fix the problem, and it hasn't, then I'd be telling them they've misdiagnosed the problem, and effectively stiffed you for a lot of money for them to throw parts at the car and HOPE it cures the problem.
I'd also be demanding a refund of the money paid, the original parts replaced, and taking your car to someone that has a clue about what they're doing!
Transmission flush and/or one or both actuators/control relays - a lot less than $4000, but that's the problem with dealer servicing, customers won't pay their inflated labour rates while inexperienced monkeys (I blame the "computer says no" reliance most have only learned/been trained to accept as the gospel) try to figure out where the problem really lies, and how to resolve it, like a real mechanic would.
Then there's the replace rather than repair policy, which helps shift spares inventory, and it's quicker to do than dismantle and reassemble.
As said above, if you were told (verbal contract is as good as a written one, but harder to prove absolutely) that those parts replaced would resolve the issue, and they haven't, then you can't be expected to pay for them, and the transmission.
Seriously, get the car back to how it was, and find either another dealer with proper technicians employed or an independent mechanic who knows his **** from his elbow, and uses his knowledge alongside the computer to make the correct diagnosis and repair.
If they refuse to budge, then you'll need to take legal advice on how to play this out, rather than ask here - unless some members are lawyers and prepared to represent you.
And I wouldn't, at this juncture, refer to Lexus Corporate as having been generous or anything as such - they're complicit in this, to a degree, IMO.
10-25-12, 06:35 AM
#5
Like BinaryJay siad, I think it's fair BUT they should have diagnosed that in the first place. I'd issue for a refund on that other service as it was really the technician's fault for diagnosing a wrong symptom..... I'd even take my old parts to be put back in if that's the case too, but once again, it IS a fair deal... I'd pay 750 for a new trans in a heartbeat 
10-25-12, 11:56 AM
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No matter how you slice it this is wrong. Not only have I worked at a dealership yet had the same type of experience myself over the years.. If the original diagnoses and resulting repair did not fix the issue, and the parts replaced were of no benefit - as in the old parts were functioning normal, the dealer should remove the new and replace his original parts and that portion should be as if it never occurred other than the diagnostic fee.
If me - as I have done in the past when the dealership swapped parts with no effect, I would demand they return my operational parts and credit me for all but the diagnostic fee. The fee was then placed on the actual repair that did fix the issue. A good service dept would have done this regardless.
I wouldn't be an a$$ about it, rather just work the new trans issue yet be adamant to both Lexus and the Service Manager that you are not paying for $1300 of parts/labor that were not required.
Shaking my head:uh. Dang dealerships
Good luck
If me - as I have done in the past when the dealership swapped parts with no effect, I would demand they return my operational parts and credit me for all but the diagnostic fee. The fee was then placed on the actual repair that did fix the issue. A good service dept would have done this regardless.
I wouldn't be an a$$ about it, rather just work the new trans issue yet be adamant to both Lexus and the Service Manager that you are not paying for $1300 of parts/labor that were not required.
Shaking my head:uh. Dang dealerships
Good luck
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10-26-12, 07:50 PM
#8
No matter how you slice it this is wrong. Not only have I worked at a dealership yet had the same type of experience myself over the years.. If the original diagnoses and resulting repair did not fix the issue, and the parts replaced were of no benefit - as in the old parts were functioning normal, the dealer should remove the new and replace his original parts and that portion should be as if it never occurred other than the diagnostic fee.
If me - as I have done in the past when the dealership swapped parts with no effect, I would demand they return my operational parts and credit me for all but the diagnostic fee. The fee was then placed on the actual repair that did fix the issue. A good service dept would have done this regardless.
I wouldn't be an a$$ about it, rather just work the new trans issue yet be adamant to both Lexus and the Service Manager that you are not paying for $1300 of parts/labor that were not required.
Shaking my head:uh. Dang dealerships
Good luck
If me - as I have done in the past when the dealership swapped parts with no effect, I would demand they return my operational parts and credit me for all but the diagnostic fee. The fee was then placed on the actual repair that did fix the issue. A good service dept would have done this regardless.
I wouldn't be an a$$ about it, rather just work the new trans issue yet be adamant to both Lexus and the Service Manager that you are not paying for $1300 of parts/labor that were not required.
Shaking my head:uh. Dang dealerships
Good luck
12-30-12, 08:01 PM
#9
Driver
im having the same problem with my gs bought a new ecu and nothing -___- changed the solenoid and would shift only when in used it manually but now back to problem A i need a rebuild or a new tranny as well -___- text me if u get any good luck bro 8057322636
12-30-12, 08:31 PM
#10
I would take the car to a transmission specialist to really diagnose the transmission. Worst case buy a used transmission 4-1000 and 4-500 labor. But if they are willing to cover half for a fresh rebuild I would go that route.
It could just be a bad solenoid in the transmission or a bad sensor.
It could just be a bad solenoid in the transmission or a bad sensor.
01-13-13, 05:53 AM
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About a month ago my vsc check engine light came on and my car wouldnt shift past 3rd gear. That same week I received the engine misfire support program letter, so I thought that may be the issue. I brought it into the dealership and they could not replicate the engine misfire problem but they diagnosed it and said I needed to replace the ECM and 2 oxygen sensors! They wanted $2600 for the repair. I called corporate and asked for goodwill assistance since I have a pretty good service history annnd I've had multiple other problems with the car since I bought it used with 52k miles (starter, and other recalls). So after a couple of weeks they get back to me and said they would cover half and I would have to come out of pocket $1300. I agreed, brought it back to the dealership and the service advisor assured me that it would fix the problem. My cars been with them since last tuesday. I get a call today and they left a voicemail saying that replacing the ecm and sensors did not cure the problem and it still wouldn't shift past 3rd. So the guy says I need a new transmission now and that he talked to the service director or somebody and they said they would cover $4,000 on the new transmission and I would have to come out of pocket another $750. I know $2,000 total on a new tranny is a pretty good deal, but why didnt they diagnose it correctly in the 1st place and should I make a fuss telling them that? Times are kinda tough right now. $1300 was a little hard to get together in the 1st place and now they want another $750? I just want to know what you guys think about this and maybe give me your opinions on how I should approach them, or should I just suck it up and pay it?
01-13-13, 07:35 AM
#12
2006 GS 300, work performed for misfire recall in the beginning of Jan 2013, 3 days later after receiving car back, called dealership because car not driving smoothly. Car returned a week later and I'm told per diagnoses testing that my transmission now has a problem! OMG! 102000 miles, new codes detected after car had been in shop for a week! Any one have advise?
Take it back to them, and tell them whatever they did. They fawked it up! If not call Lexus and report them. Maybe the tech screwed something up for the transmission.
01-13-13, 12:50 PM
#14
its $2050 insted of $4000 and you need new transsmision (if they did diognose problem corect this time)
how old is your car battery? (2gen gs have sometimes transsmision problems with old batteries, try to search some old posts)
how old is your car battery? (2gen gs have sometimes transsmision problems with old batteries, try to search some old posts)
08-31-14, 10:55 AM
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Well Members i also had the same transmission problem...My 2006 GS300 wouldn't shift pass 2nd gear. So ittok it to my mechanic,TheToyota Dealership And A Lexus Dealership....All said it was my transmission Sensors Or Computer...Lexus even said that my linkage was bad...Can't swallow that one if my linkiage was bad the car wouldn't go into any gears for that matter. Well 2500.00 dollars later Transmission is fixed still having that same light that started this all still coming on. But the transmission is working propertly even though it took my mechanic a month to get it right. The dealerships out there are only in your corner when your purchasing a vehicle or parts. They sell coplete cars but do not repair transmissions but they have trained mechanics on property to fix your car...JUST NOT YOUR TRANSMISSION.They just want you to spend the $ 6000.00 plus tax to buy a new transmission. Boy the life of a lexus owner is sometimes no fun.