flexia01

I have a 2003 GS 300 with 238K miles and it had been running well. Last Friday evening my dashboard lite up with check engine and CVS lights. I checked the forum reviews for ideas and eventually took the car to Auto Zone to check the codes. I had a P0240. I took the car then to the Lexus dealership and was advised I needed a new CAT. I asked could it be my 02 sensors or exhaust leak but they insisted it was the CAT. At the tune of $2200 I needed to think on it, unfortunately cars and mechanics I don't have many options or resources. I took the car back on Monday paid the $2K and four days later the check engine and CVS lights are back on. I am taking the car back on Monday but how or what should I be requesting for the dealership to do? I don't believe I should pay any additional $$. How would you address the Lexus dealership?

GSTim

iTrader: (1)

Sounds like the tech shot gun that diagnosis. I believe on the tech streams, it has a catalyst effiency test. I would stick to my guns on Monday and say "you diagnosed the problem and I gladly did the repair you recommend at $2G worth, what are you gonna do about it?"

Depending on how shady the ASM(service writer) is, he/she may say that you need more repair(use to be one). Stick to the misdiagnosis and you should be good.

Mcon

iTrader: (1)

Also, if you not fill good with the answer that the services dept. tell you. You can say very "nice" to you adviser; Okay you tech misdiagnosis my car or code and I paid that amount of money to make my car run the way it is supposed and know you say that my car need more repair?? Just tell; I have the corporate 1-800 number and I want to report this issue to corporate. Every dealer and services dept. go freak out when a customer say that. And you start walk away. You want to see how this guys respond to you. I'd done before and work for me. Good luck.