Nav Updates
02-12-13, 06:58 PM
#1
Rookie
Thread Starter
Nav Updates
If you read the Lexus ES350/300h Enform page, there is (or, at least, was) an apology for the late update of the Series 7 navigation system maps used in the 2013 ES models. It normally comes out in October so as to be rather current for the new model year. The apology said that it was delayed until January, 2013. The dealer has the update now. I suggested that since it was due out when I received my new 2013 ES300h, I'm assuming that my update will be complimentary. They said the update data price is $169.00, but the service department has to do the installation. Something to do with the update download requiring a dual connection (OBD II & USB, I think). I then asked what the bottom-line is for the upgrade. The response was, $350.00! That my friend is a gross rip-off, particularly when our map data was already over a year old and overdue the revision!
02-12-13, 08:18 PM
#2
Lexus Champion
If you read the Lexus ES350/300h Enform page, there is (or, at least, was) an apology for the late update of the Series 7 navigation system maps used in the 2013 ES models. It normally comes out in October so as to be rather current for the new model year. The apology said that it was delayed until January, 2013. The dealer has the update now. I suggested that since it was due out when I received my new 2013 ES300h, I'm assuming that my update will be complimentary. They said the update data price is $169.00, but the service department has to do the installation. Something to do with the update download requiring a dual connection (OBD II & USB, I think). I then asked what the bottom-line is for the upgrade. The response was, $350.00! That my friend is a gross rip-off, particularly when our map data was already over a year old and overdue the revision!
02-12-13, 11:25 PM
#5
" it's a wonder the updates are still that high."
Its a LEXUS!
Typically POI are the 'major' part of updates from year to year. If there is any cost involved, you might want to wait another update or two where you might actually see a difference in the maps.
Its a LEXUS!
Typically POI are the 'major' part of updates from year to year. If there is any cost involved, you might want to wait another update or two where you might actually see a difference in the maps.
02-13-13, 05:15 AM
#6
Lexus Champion
We now have an Audi which has Google Maps, Street View, online POI's etc. They work well but after the trial period there is monthly fee for the data etc.
02-13-13, 07:47 AM
#7
Lexus Fanatic
I personally am extra frustrated about this update because of a new highway in our area. Its on the new map data, but not on the older maps installed in my GS. I assumed when I bought a 2013 model car I would have the latest maps.
To spend $300 to upgrade now sucks
To spend $300 to upgrade now sucks
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02-13-13, 09:40 AM
#8
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Yeah we know its a LEXUS. But its not a lexus when it comes to keeping up with the competition. YES charge me $300 bucks but don't give me 90's style GPS.
Not a lexus when NAV is the same as in Toyota models. as soon as nav screen comes on. I feel like we are back in toyota.
Where is 3D ?
How about silk smooth tracking even when turning. ?
Anyway- I just wanted to put this out - incase someone is listening.
Gotta up the game and make NAV/enform part of the "perfection". Audi/BMW/Cadillac even Accord style is cooler than enform. (my opinion off course)
Not a lexus when NAV is the same as in Toyota models. as soon as nav screen comes on. I feel like we are back in toyota.
Where is 3D ?
How about silk smooth tracking even when turning. ?
Anyway- I just wanted to put this out - incase someone is listening.
Gotta up the game and make NAV/enform part of the "perfection". Audi/BMW/Cadillac even Accord style is cooler than enform. (my opinion off course)
02-13-13, 10:57 AM
#9
Lexus Fanatic
Actually the Toyota nav is completely different nowadays. I almost feel like they downgraded the Toyota nav just to make the Lexus nav look better.
Personally, I don't have any problems with the Lexus nav...
Personally, I don't have any problems with the Lexus nav...
02-13-13, 11:46 AM
#10
Yeah we know its a LEXUS. But its not a lexus when it comes to keeping up with the competition. YES charge me $300 bucks but don't give me 90's style GPS.
...
Where is 3D ?
How about silk smooth tracking even when turning. ?
...
Gotta up the game and make NAV/enform part of the "perfection". Audi/BMW/Cadillac even Accord style is cooler than enform. (my opinion off course)
...
Where is 3D ?
How about silk smooth tracking even when turning. ?
...
Gotta up the game and make NAV/enform part of the "perfection". Audi/BMW/Cadillac even Accord style is cooler than enform. (my opinion off course)
I second this, the Lexus Nav system is really behind when it comes to polish, speed and features. I haven't seen the latest system from Honda, but BMW's iDrive from 2 years ago beats the current system in the '13 Lexus in the three areas I mentioned.
02-13-13, 01:13 PM
#11
Lead Lap
If you read the Lexus ES350/300h Enform page, there is (or, at least, was) an apology for the late update of the Series 7 navigation system maps used in the 2013 ES models. It normally comes out in October so as to be rather current for the new model year. The apology said that it was delayed until January, 2013. The dealer has the update now. I suggested that since it was due out when I received my new 2013 ES300h, I'm assuming that my update will be complimentary. They said the update data price is $169.00, but the service department has to do the installation. Something to do with the update download requiring a dual connection (OBD II & USB, I think). I then asked what the bottom-line is for the upgrade. The response was, $350.00! That my friend is a gross rip-off, particularly when our map data was already over a year old and overdue the revision!
02-13-13, 01:47 PM
#12
Lexus Fanatic
Especially given the fact that the GPS update is delayed and we're getting the maps now that should have been out when our cars were manufactured.
02-13-13, 02:30 PM
#13
Lead Lap
If you read the Lexus ES350/300h Enform page, there is (or, at least, was) an apology for the late update of the Series 7 navigation system maps used in the 2013 ES models. It normally comes out in October so as to be rather current for the new model year. The apology said that it was delayed until January, 2013. The dealer has the update now. I suggested that since it was due out when I received my new 2013 ES300h, I'm assuming that my update will be complimentary. They said the update data price is $169.00, but the service department has to do the installation. Something to do with the update download requiring a dual connection (OBD II & USB, I think). I then asked what the bottom-line is for the upgrade. The response was, $350.00! That my friend is a gross rip-off, particularly when our map data was already over a year old and overdue the revision!
02-14-13, 08:05 AM
#14
Lead Lap
I'm attending a Lexus instructional meeting tonite, Wednesday 2-13, for new owners, and plan to bring this issue up to whoever is doing the seminar. My 350 falls into this category and I depend on the NAV system for information. IMO the update should be provided for free with installation included. This is a premium car and buyers should receive premium service. I appreciate that you posted this GFR1 and I think all should make a call to Lexus and complain.
02-14-13, 08:42 AM
#15
Lexus Champion
Well I'm happy to report that at the new Lexus owner's meeting last evening, Wednesday, I approached the Service Manager and asked about receiving the NAV update - free - due to the delay from October. After explaining the apology posting on the Lexus Enform web site, he agreed to install the update - 12.1 - free of charge the next time I come in for service. So those of you out there that bought cars between October and January and want this, it is possible.