I will be with my peps this weekend and see if we can start a facebook, tweet, anything. Lexus and Harman will get the idea. We live in a internet world and negativity gets around very fast.
I have written to Consumers Report and J D Powers as well with a link to this forum.
First, I suggest that we give the organization notice that we as a collective have an issue.
We should draft a letter to Mark S. Templin (Executive Vice President Lexus International) and Dinesh Paliwal (Charmin & CEO Harman International Industries) outlining the fact that we are not happy with the Mark Levinson Music system in our Lexus ES 300/350. The letter should outline three major flaws and request they give us a reasonable timeline to have a fix.
Let me know what everyone thinks about this.
This is only a suggestion to try to maximize our time and effectiveness please feel free to make changes, edits and options.
As mentioned earlier in this thread, the prevalence of this issue is on the 300h and so far the roll call is in line with that.
I've been (and will continue to be) on the lookout for this issue to surface, but so far so good @ 4600 miles with all kinds of music and sources, my issue so far lies in the dated infotainment system that they paired with the ML.
2013 ES 350 - Starfire Pearl w/UL, Mark Levinson, Radar Cruise, Pre-Collision, Lane Assist
Lexus has been selling about 5,000 ES per month since the new gen came out. Maybe on other Lexus forums those with an issue with the ML could find others with similar problems and find possible solutions or resolution.