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Mark Levinson Audio?

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Old 05-31-13, 09:34 AM   #421
DiscoDan
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Let us get organized and hit this issue head-on. How many are not happy with their Mark Levinson Systems and want Lexus to fix the sound systems in their vehicle.
Count off ..

Number Vehicle
One 2013 ES300H
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Old 05-31-13, 01:59 PM   #422
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Originally Posted by DiscoDan View Post
Let us get organized and hit this issue head-on. How many are not happy with their Mark Levinson Systems and want Lexus to fix the sound systems in their vehicle.
Count off ..

Number Vehicle
One 2013 ES300H
Number Vehicle
two 2013 ES 300H

Here is another review link, it is the second review
http://www.consumeraffairs.com/autom...#review-684604

I will be with my peps this weekend and see if we can start a facebook, tweet, anything. Lexus and Harman will get the idea. We live in a internet world and negativity gets around very fast.
I have written to Consumers Report and J D Powers as well with a link to this forum.
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Old 05-31-13, 03:23 PM   #423
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Vehicle number
three 2013 ES 300h
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Old 05-31-13, 04:55 PM   #424
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Quote:
Originally Posted by Music4ever View Post
Here is another review link, it is the second review
http://www.consumeraffairs.com/autom...#review-684604
Gee, I wonder who wrote that???
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Old 05-31-13, 05:09 PM   #425
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Quote:
Originally Posted by Mike728 View Post
Gee, I wonder who wrote that???
I used that consumer affairs link and the phrase below was at the top in RED.


"Lexus does NOT participate to monitor feedback and resolve your issues. Are you this business? "
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Old 05-31-13, 05:13 PM   #426
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Currently we are three and each one of us have the 300h. (I hope there are more with different vehicles)

I propose that we start a list of to do items to get what we paid for.

Step one draft a letter to Lexus & ML to document our displeasure with the audio system in our vehicle.

Step two Each one of use send the letter to the appropriate Lexus (same person) and ML department copy to organizations such as Consumer report, JD Powers, BBB , etc to get the most press coverage.

Step three… (Please add/edit all)
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Old 05-31-13, 05:15 PM   #427
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We need to do this as a collective.

"BORG forever" lol...
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Old 05-31-13, 10:45 PM   #428
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429 posts on 29 pages and there are onlyn3 of us??
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Old 06-01-13, 07:19 AM   #429
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Vehicle #4 2013 ES 350
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Old 06-01-13, 08:11 AM   #430
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Quote:
Originally Posted by Mike728 View Post
Gee, I wonder who wrote that???
You're too funny
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Old 06-01-13, 02:56 PM   #431
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Quote:
Originally Posted by LisaES350 View Post
Vehicle #4 2013 ES 350
Vehicle #5 2013 ES 300H (leased).

Now nearing my 7th month "anniversary" awaiting any remediation.

Pretty happy that this thread is the second most popular behind the pricing thread. . .

Last edited by calm; 06-01-13 at 03:25 PM..
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Old 06-01-13, 03:21 PM   #432
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Quote:
Originally Posted by DiscoDan View Post
Let us get organized and hit this issue head-on. How many are not happy with their Mark Levinson Systems and want Lexus to fix the sound systems in their vehicle.
Here is a list of 10 sites to get us going.

clublexus.com
us.lexusownersclub.com
planetlexus.com
dealerrater.com
cars.com
edmunds.com
kbb.com
autos.yahoo.com/lexus/es/
mydealerreport.com
carfolks.com

Cheers
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Old 06-02-13, 10:48 AM   #433
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First, I suggest that we give the organization notice that we as a collective have an issue.

We should draft a letter to Mark S. Templin (Executive Vice President Lexus International) and Dinesh Paliwal (Charmin & CEO Harman International Industries) outlining the fact that we are not happy with the Mark Levinson Music system in our Lexus ES 300/350. The letter should outline three major flaws and request they give us a reasonable timeline to have a fix.

Let me know what everyone thinks about this.

This is only a suggestion to try to maximize our time and effectiveness please feel free to make changes, edits and options.

-DD
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Old 06-02-13, 01:56 PM   #434
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As mentioned earlier in this thread, the prevalence of this issue is on the 300h and so far the roll call is in line with that.

I've been (and will continue to be) on the lookout for this issue to surface, but so far so good @ 4600 miles with all kinds of music and sources, my issue so far lies in the dated infotainment system that they paired with the ML.
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Old 06-02-13, 03:31 PM   #435
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Lexus has been selling about 5,000 ES per month since the new gen came out. Maybe on other Lexus forums those with an issue with the ML could find others with similar problems and find possible solutions or resolution.
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Old 06-02-13, 03:31 PM
 
 
 
 
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2013, details, es300h, florida, levinson, lexus, mark, mid, ml, mls, mybb, nav, powered, regional, sound, speaker, standard, stereo, upgrade

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