Go Back   Club Lexus Forums > Lexus Model Forums > ES Models > ES350 (2007 - 2012)
Sign in using an external account
Register Forgot Password?

Frozen Nav screen on '11 ES350...

Reply
 
 
 
 
Thread Tools Search this Thread Display Modes
Old 08-07-14, 10:13 PM   #1
Lexi66
Pole Position
Trader Score: (0)
 
Join Date: Apr 2013
Location: iL
Posts: 285
Default Frozen Nav screen on '11 ES350...

Have less than 3,000 miles on car. Still under warranty... Frankly, I'm afraid to take it to stealership
because I'm afraid they will tell me it's not covered, yada yada yada and cost a fortune to
repair... Feedback please
Thanks!
P.S. That's not 30,000 miles. IT is three thousand miles
This ad is not displayed to registered members.
Register your free account today and become a member on Club Lexus!
Lexi66 is offline   Reply With Quote
Old 08-07-14, 10:23 PM   #2
1QWKGS4
Lexus Champion
Trader Score: (3)
 
1QWKGS4's Avatar
 
Join Date: May 2002
Location: GA/TX
Posts: 2,073
Default

It should be covered under warranty, just take it to the dealer..
__________________

1999 GS400 -- Alpine Silver// Tom's Racing Front, Veilside Skirts & Rear // 18" Speedlines // Tein CS v2 Coilovers // Daizen Sways // TRD-STB / Dragon TC // Torsen 3.76 LSD // Borla SS Exhaust //
2005 GS430 -- Crystal Pearl // ML // NAV // Hardwired V1 // Custom Ipod-Sirius // Blitz Throttle Controller // Ultra-STB // -- (1 of 422 GS430's produced in '05)
Past cars: '11 IS350 / '08 G35S / '05 LS430 UL / '04 & '06 G35 Coupe / '02 IS300 / '98 C5 Corvette / '96 Trans am / '98 Maxima SE //
1QWKGS4 is offline   Reply With Quote
Old 08-08-14, 01:48 PM   #3
Lexi66
Pole Position
Trader Score: (0)
 
Join Date: Apr 2013
Location: iL
Posts: 285
Default

Quote:
Originally Posted by 1QWKGS4 View Post
It should be covered under warranty, just take it to the dealer..
Has anyone ever had the dealership screw up the repair on this? If it sounds like
I'm paranoid ....
Lexi66 is offline   Reply With Quote
Old 08-08-14, 02:32 PM   #4
keyframe13
Lexus Test Driver
Trader Score: (0)
 
Join Date: Apr 2013
Location: Florida
Posts: 808
Albert-Heisler-Photography/200227066700117 albertheislerphotography
Default

Just take it to the dealer and they'll fix it for free. As long as it's under warranty it's covered.
__________________
www.albert-heisler.com
Facebook
keyframe13 is offline   Reply With Quote
Old 08-08-14, 02:50 PM   #5
LexBob2
Lexus Fanatic
Trader Score: (0)
 
Join Date: Aug 2006
Location: Illinois
Posts: 6,393
Default

Quote:
Originally Posted by keyframe13 View Post
Just take it to the dealer and they'll fix it for free. As long as it's under warranty it's covered.
I agree. Their job is to fix things. Check with them to make sure it's covered by warranty.
LexBob2 is offline   Reply With Quote
Old 08-08-14, 07:49 PM   #6
Lexi66
Pole Position
Trader Score: (0)
 
Join Date: Apr 2013
Location: iL
Posts: 285
Default

I'm thinking the screen is frozen because it's so difficult to input addresses on my
Nav destination function. Is there another test to verify it's frozen?
Lexi66 is offline   Reply With Quote
Old 08-08-14, 07:55 PM   #7
garsarno
Lexus Champion
Trader Score: (0)
 
Join Date: Sep 2006
Location: PA
Posts: 1,818
Default

All it may need is a review by your salesman or technician to undue something that was mistakenly touched. Could be a simple 10 minute repair or they may reset it to a previous point (like a computer). Under warranty. make the appointment.
__________________
2011 ES350 / Matador Red - Parchment / Bought 10/2011.

2011 Impala LTZ / Cyber Gray - Gray / Bought 4/2011
garsarno is offline   Reply With Quote
Old 08-09-14, 05:42 PM   #8
EAS
Driver School Candidate
Trader Score: (0)
 
EAS's Avatar
 
Join Date: Apr 2014
Location: CA
Posts: 49
Default

Same thing happened to my wife's VW's Nav. There were two buttons that hard reset the system when pressed together for a few seconds. While this was on a different car, in my uneducated attempt to fix this I would start from searching on internet how to reset the Nav. Because this is the first thing that dealer would do when you bring the car anyway.

Another attempt to solve this would be disconnecting your battery terminal for a few minutes.

Last edited by EAS; 08-09-14 at 05:46 PM..
EAS is offline   Reply With Quote
Old 08-09-14, 06:53 PM   #9
Lexi66
Pole Position
Trader Score: (0)
 
Join Date: Apr 2013
Location: iL
Posts: 285
Default

Quote:
Originally Posted by EAS View Post
Same thing happened to my wife's VW's Nav. There were two buttons that hard reset the system when pressed together for a few seconds. While this was on a different car, in my uneducated attempt to fix this I would start from searching on internet how to reset the Nav. Because this is the first thing that dealer would do when you bring the car anyway.

Another attempt to solve this would be disconnecting your battery terminal for a few minutes.
EAS - was your wife having difficulty with the nav touch screen when inputting a destination
address on her GPS?
Lexi66 is offline   Reply With Quote
Old 08-09-14, 10:30 PM   #10
EAS
Driver School Candidate
Trader Score: (0)
 
EAS's Avatar
 
Join Date: Apr 2014
Location: CA
Posts: 49
Default

Quote:
Originally Posted by Lexi66 View Post
EAS - was your wife having difficulty with the nav touch screen when inputting a destination
address on her GPS?
The screen was completly frozen and unresponsive. Only physical buttons like audio on and off worked. Turning off the car didn't fix it either, hard reset did.
EAS is offline   Reply With Quote
Old 08-10-14, 12:48 PM   #11
Lexi66
Pole Position
Trader Score: (0)
 
Join Date: Apr 2013
Location: iL
Posts: 285
Default

Quote:
Originally Posted by EAS View Post
The screen was completly frozen and unresponsive. Only physical buttons like audio on and off worked. Turning off the car didn't fix it either, hard reset did.
Thanks a bunch!
Lexi66 is offline   Reply With Quote
Old 08-17-14, 10:45 AM   #12
LexBob2
Lexus Fanatic
Trader Score: (0)
 
Join Date: Aug 2006
Location: Illinois
Posts: 6,393
Default

Quote:
Originally Posted by Lexi66 View Post
I'm thinking the screen is frozen because it's so difficult to input addresses on my
Nav destination function. Is there another test to verify it's frozen?
Did you ever get your nav working properly?
LexBob2 is offline   Reply With Quote
Old 08-17-14, 10:45 AM
 
 
 
 
Reply

Similar Threads
Thread Thread Starter Forum Replies Last Post
Coolant bleeder valve 92 sc 400 speedmike Performance & Maintenance 1 09-20-12 02:02 PM
2007 RX400h potential new owner borscht Hybrid Technology 9 08-24-12 07:02 PM
NO loaner car for warranty work at the dealer??? Dxpliciton RX - Second Generation 16 09-15-10 04:37 AM
Quality issues Gtidan IS - Second Generation 30 09-12-06 09:37 PM
Out With The Old ...........Yada Yada Loce GS - Third Generation 19 05-08-06 04:49 PM


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Forum Jump

All times are GMT -7. The time now is 06:38 PM.

Join ClubLexus
Advertising


Copyright © 2000-2008 Internet Brands, Inc. All Rights Reserved
Privacy Policy | Disclaimer | Terms of Use | JOBS


Get all contact info