ES - 5th Gen (2007-2012) Discussion topics related to 2007+ ES350

Problem updating new Nav DVD

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Old 02-20-13, 09:10 AM
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Dicey
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Default Problem updating new Nav DVD

I bought a new navigation DVD from Ebay, version 11.1, and I'm getting an error after I installed it. The new maps seem to be fine, but it won't let me enter a destination address or select a POI, etc. The error says:

"No data available for selected search area".

My car is a 2007 ES350 and the disc seems to be a legit original DVD. I looked up the part numbers and they seem to be correct. It says U36 and has a part number 86271-53026, version 11.1 and has the pink dots on it.

I sent a message to the seller and he asked if I tried "resetting the settings on the navigation?" I don't know what he means or if that applies to a Lexus. He sells a lot of Nav DVDs and has 100% pos feedback.

I did try disconnecting the battery and reloading the DVD, but it didn't help.

Any ideas?
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