CPO needs new rotors at first service?!?
#1
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CPO needs new rotors at first service?!?
I purchased a CPO 2007 ES 350 (35K miles) 5 months ago. Today I brought it to the dealership for the first service. The rotors were nearly completely worn down owing to driving around with worn brake pads. If the brake pads had met the CPO standards prior to selling me the car, is it possible that they could be so worn down as to need new rotors in 5 months? In 5 months, I have put only 3K miles on the car. I know pads and rotors are not covered under the CPO, but I feel like the pads must not have been in acceptable condition when the car was sold to me to cause this much damage in such a short time. Do you think there is any recourse with the dealership?
#2
I purchased a CPO 2007 ES 350 (35K miles) 5 months ago. Today I brought it to the dealership for the first service. The rotors were nearly completely worn down owing to driving around with worn brake pads. If the brake pads had met the CPO standards prior to selling me the car, is it possible that they could be so worn down as to need new rotors in 5 months? In 5 months, I have put only 3K miles on the car. I know pads and rotors are not covered under the CPO, but I feel like the pads must not have been in acceptable condition when the car was sold to me to cause this much damage in such a short time. Do you think there is any recourse with the dealership?
#3
Yes, if either the rotors or the pads were worn to this extent they should have been replaced prior to sale as a CPO car. They recommend replacement much sooner than being within 3,000 miles of replacement. Stay on your dealer about this and they should take care of you. If not contact Lexus directly.
And welcome to Club Lexus.
Dave Mac
And welcome to Club Lexus.
Dave Mac
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