ES - 5th Gen (2007-2012) Discussion topics related to 2007+ ES350

2007 Startup *FAIL*

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Old 05-05-09, 07:51 AM
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PaJaHa1
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Default 2007 Startup *FAIL*

My mother's 2007 is now in the shop for a 3rd time (after a 1 month stay earlier this year) for failure to start up. Batteries were replaced last time and the fix was not effective. She's now been stranded by this thing more than one time. Will probably look into lemon law procedures if there is any pushback from Lexus. Anyone seen/heard of other cases of this?
Old 05-05-09, 11:28 AM
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LexBob2
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Originally Posted by PaJaHa1
My mother's 2007 is now in the shop for a 3rd time (after a 1 month stay earlier this year) for failure to start up. Batteries were replaced last time and the fix was not effective. She's now been stranded by this thing more than one time. Will probably look into lemon law procedures if there is any pushback from Lexus. Anyone seen/heard of other cases of this?
I've had my car three years this week and no starting problems.

Good luck in getting your mother's problem resolved.
Old 05-05-09, 01:10 PM
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rx300mm
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That's too bad, I have not heard this problem before with ES. You probably need to talk someone higher up in Lexus to find out more about the dealership that is looking after this problem.
Old 05-09-09, 12:52 PM
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It amazes me how many Lexus dealerships have service department personnel who are either unaware of TSBs or who feign unawareness of them. Every service writer and mechanic should be required to read up on these things on a monthly basis. /rant

There's a known problem with defective start switches in some of the 2007 ES350s that causes the vehicle to not start or to stall right after starting. Take the car back to the dealer and alert them to this fact, and have them fix it.

On the off-chance it's not the start button assembly, it could be that the driver is not pushing the brake pedal far enough and holding it while pressing the start button. This could be due to driver error or to (unlikely but possible) a leak in the brake boost system causing brake assist vacuum to be lost after the car sits a few days and making the pedal very hard to push.

TSB #L-SB-0161-08, dated 11 November 2008, "Smart Key Intermittent No Crank/No Start", applicable to VINs earlier than this: JTHBJ46G#82230455

Last edited by YotaCarFan; 05-09-09 at 12:56 PM.
Old 05-15-09, 02:29 PM
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twister
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Originally Posted by PaJaHa1
My mother's 2007 is now in the shop for a 3rd time (after a 1 month stay earlier this year) for failure to start up. Batteries were replaced last time and the fix was not effective. She's now been stranded by this thing more than one time. Will probably look into lemon law procedures if there is any pushback from Lexus. Anyone seen/heard of other cases of this?
Bro, what happened to your own '07 ES350? The lease should be up soon
Old 05-16-09, 04:00 PM
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pestleman0
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Originally Posted by YotaCarFan
It amazes me how many Lexus dealerships have service department personnel who are either unaware of TSBs or who feign unawareness of them. Every service writer and mechanic should be required to read up on these things on a monthly basis. /rant

There's a known problem with defective start switches in some of the 2007 ES350s that causes the vehicle to not start or to stall right after starting. Take the car back to the dealer and alert them to this fact, and have them fix it.

On the off-chance it's not the start button assembly, it could be that the driver is not pushing the brake pedal far enough and holding it while pressing the start button. This could be due to driver error or to (unlikely but possible) a leak in the brake boost system causing brake assist vacuum to be lost after the car sits a few days and making the pedal very hard to push.

TSB #L-SB-0161-08, dated 11 November 2008, "Smart Key Intermittent No Crank/No Start", applicable to VINs earlier than this: JTHBJ46G#82230455
Are there any sites to your knowledge that has the most up to date full detail TSB's?
Old 05-19-09, 11:06 AM
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PaJaHa1
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Originally Posted by twister
Bro, what happened to your own '07 ES350? The lease should be up soon
Matures July 31. Probably going to get the Maxima next. Great car- fun to drive and filled with tech at a great price.
Old 06-01-09, 12:34 PM
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Kaius88
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My car is turning 3 years old next month! I recall many of us here got our ES350s around the same time. 45k miles here, running great... quiet and smooth. Had rear brakes replaced twice already, and Lexus claims that it's because of my aggressive driving. Yeah right. Lexus has officially lost me as a service customer. I'll keep buying their cars, but I am taking them elsewhere for better servicing.
Old 06-01-09, 01:48 PM
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Originally Posted by Kaius88
My car is turning 3 years old next month! I recall many of us here got our ES350s around the same time. 45k miles here, running great... quiet and smooth. Had rear brakes replaced twice already, and Lexus claims that it's because of my aggressive driving. Yeah right. Lexus has officially lost me as a service customer. I'll keep buying their cars, but I am taking them elsewhere for better servicing.
I remember the day you brought your new ES350 home for the first time, and also the day (about a week later) you brought your second new ES350 home for the first time. Someone you know had made a comment that your first ES350 in MSM looked somewhat feminine with its subtle pinkish hue, which caused you to question your color choice Doesn't seem like that was 3 years ago!
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