LexBob2

I think what e-man posted a couple of days ago on this thread, bears repeating:

"Let's all take a step back, a deep breath, and calm down. Before we crucify Lexus, can one of the Lexus insiders who frequents this forum confirm whether or not this is true? Lexus has a pack of wolves, I mean lawyers, working for them, and there is no way the lawyers would allow the company to cancel a TSB and openly claim that a potentially dangerous operating condition is "normal." Until we confirm this information, I'll reserve judgment."

e-man

Right, but isn't PureBliss a Lexus insider? He purports to be, but we'll probably never know for sure because if he did work for Lexus corporate, he would never identify himself.

wanderer99

Purebliss works for Lexus Corp somewhere in the North East. He has posted some really informative stuff previously, some of which was only 'rumor' at Lexus corp but later became reality. I think he is definitely an 'inside man' to us, and we really need that around here. The mixed messages we get from the dealers and even Lexus Corp Customer service only serve to cloud things.

Some of his great input can be read at:
Current model IS and GS models with engine leaks (now ES too...)
Current model GS has computer engine problems

TMSUSA - now would be a great time to get back on this board and make a statement to clarify things from your official Corp level. You could possibly just make a statement (no debate even required) about:
a) trans problems, define each one (there have been multiple)
b) Valve body TSIB and how\why it was introduced and what you learnt.
c) Trans replacement TSIB and how\why it was introduced and what you learnt.
d) What you're going to do now.

Simple. Let TMSUSA come and explain what the deal is with the above. Then we'll all know for sure. If that doesn't happen, then everything in this thread stands.

07LexusGuy

A little OT but you mean "F-117" right? The B-17 "Flying Fortress" was a WWII bomber.

ES350Bob

What do Toyota auto executives have to do to have been hauled out in handcuffs last year, I mean just how serious a charge is it when you are hauled out in handcuffs and then for an entire corporation to have been censured by it's government? So far we have my input from 2 dealers on this issue, Autiger's, and of course 2007. Some require more to know something is up. Claiming normal operation characteristic to excuse or hide defects is a pattern with Lexus on wind noise and engine noise and also the transmission if it can be gotten away with for those who were told it is learning, myself and wanderer and many others.

"Last summer, the Japanese government censured Toyota and arrested three of its top executives for allegedly failing for eight years to disclose and act upon reports of a design flaw implicated in loss-of-control incidents."
http://www.thestar.com/article/182948

ES350Bob

thank you pure for your suggestions.

How is this for extreme measure?

The first peep of cannot duplicate or claim of normal or even one more roundabout 60 questions conversation to get anywhere as I prepare to take my car in and I will write to the Justice Minister of the Government of Japan via e-mail link through the Japanese Consulate website in my state asking them to please forward to the Minister of Justice. I will include both ES350 VIN # and ask they please investigate and include as many links to demonstrate volumes of people affected as time permits. It seems the Japanese government is VERY honorable and caring if they have arrested Toyota executives for allegedly hiding dangerous defects. I have never heard of any other auto executives being arrested except by the Japanese government so they take matters such as this very seriously.

I have already had this normal characteristic pulled on me once with former ES350 left stuck in it being told it was learning and blatantly lied to by Lexus corporate officials, it will NOT happen twice without serious consequences for those pulling this nonsense.


I do think there are good people at Toyota/Lexus, sadly they are strong armed by people who hold authority over them and as a result we then see and experience the present circumstances.

Pheonix

I was on TTen this weekend... The TSIB's advising transmission replacement were still online.





There-hence-forth, I think the topic of this thread is stupid.
LoL~!

ES350Bob

I assure you I am not making up the fact that I was ultimately, after much conversational wrangling, told NO more transmission replacements unless the car was dead as to movement by one dealer. autiger had the amnesia routine pulled on him and 2007 was given a heads up by his dealer.

How long did the valve body TSIB stay up while dealers were ignoring it and replacing transmissions instead, and how long did it stay up after Wanderer was told it was being yanked early-mid December, it stayed up at least a month from Wanderer's input on the subject.

twister

I can't comment on a status of TSIB due to a lack of ALLDATA website access. But one thing I know for sure. My dealership (two locations next to each other) where I had my buyback (ater 2 failed trannies, and knowing for a fact about a number of other buybacks and tranny replacements) started to deny an existence of tranny flare problem and lying straight to a face of someone with this problem (ES350 w/early 2006 build date). This is a fact, and you can draw your own conclusions

ES350Bob

That is the amnesia approach it seems.

Maybe it is because I owned a manufacturing company as the reason I do not hold it against these dealer employees that they deceive, up to a point I do not anyway. I feel sorry up to a point that they are so intimidated and fearful of losing their job that they will do this or even attempt to do this.

It is beginning to seem auto-forums are not always read by car manufacturers in order to improve their product, but also so they can then go censor info on the car too by instructing dealers-dealer employees.

Pheonix

This may be what some of the dealers are telling you, but I know for a fact it's still in the system after the date of this original post. I've had them sitting on my desktop for two days now.

ES350Bob

Pheonix,

Thank you for posting a copy of the TSIB. It may help some to take a copy of it in regardless of what is being said, it would be hard to argue with a copy in hand.

Better still there were no bloody deer strike pics posted with it.

rh26

Well, I think I'm out of here. This spring I am planning to make my first luxury car purchase. The ES350 was at the top of my list. As I stated on a previous post:
But now it appears that not only is the problem still around, the much lauded Lexus customer experience is a sham. Lexus has really blown it-- I had envisioned this as the beginning of a 20-25 year type relationship. So what have they lost; something like 5-6 new car purchases? I guess I'll go buy from Infiniti or Acura.

I have really appreciated this forum. It has certainly kept me from making a $35,000 mistake. I'll probably drop by again in April/May right before I pull the trigger on one of the other brands but I'm not optimistic (even if the transmission problem gets solved by then, I don't think I can trust Lexus as a company).

Pheonix

^well whatever floats your boat, but understand Honda has yet to mate a working automatic transmission to a v6 in 20 years of trying LoL!

So buy a manual if you're going Acura! LoLoLoLoLoLoL!!!!!

widlfiresd

Both Honda and Toyota suck with trannys. The mating is aweful. Neither was designed with the tranny actually mating properly to the engine. And the drive by wire is another horror. Toyota has never got the programming right.

They could learn form the Germans and ZF on this one.