I want to buy an ES350 but...
12-16-06, 08:11 AM
#31
Lexus Champion
1Sicklex, with all my due respect, this is a very inaccurate comment. I'm the only person out of my "dealership" that is posting in here. I know for a fact our dealership already did more than half-a-dozen of buybacks and dozens of tranny replacements of ES350. This is just one dealership, OK? On top of that, there are hundreds of older folks with ES350 in our area who have no idea what flare is even if it hit them in a face. Please don't take it as a personal attack, I know its your job as a moderator to keep the forum in order and to keep the Lexus reputation "clean". But, you do not own ES350 and you base your comments on previous experience with older ES models and their reliability. I'm very confident to say that ES350 will go down as a dark spot in Lexus history.
Last edited by LexBob2; 12-16-06 at 08:19 AM.
12-16-06, 09:23 AM
#33
Lexus Champion
Another point is that other problems, such as certain body rattles were NEVER addressed on the assembly line, even though there were TSB's issued. You would think that when a TSB is issued that Lexus would take heed so that they didn't have to be fixed at the dealer! These problems continued for 5 years!!!
12-16-06, 10:24 AM
#34
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Posts: n/a
I believe it's more than 3 or 4 people Sick. And, it's not just that people are reporting problems. They are reporting the EXACT SAME problems. And, it's not just that they are reporting the exact same problems, but they are also reporting inadequate dealer response/service in relation to the problem.
I call a spade a spade, and if it were just a few whiney complainers who had nothing better to do with their time than bash the car, that would be one thing. But clearly that's not the case. These people have spent $40k on a car and, more importantly, the Lexus name, and expect and deserve more.
On a related note, the father of a close friend of mine bought an ES350 a few weeks ago. My friend called me last night because his dad asked him to ask me a question about the car (he knows I'm a car guy and a Lexus fanatic). It seems like the transmission is "skipping," as he described it, and he wanted to know if I had any suggestions. He's in his late 60s, not computer-literate and wouldn't know a forum if it jumped up and bit him in the butt. Think about all the ES350 owners are out there (like my friend's dad) who don't use a computer, and even if they do, don't visit Internet forums. You're kidding yourself if you think that the problem is limited to "3 or 4 people constantly posting". The problems are much more widespread, but just not reported here.
e
I call a spade a spade, and if it were just a few whiney complainers who had nothing better to do with their time than bash the car, that would be one thing. But clearly that's not the case. These people have spent $40k on a car and, more importantly, the Lexus name, and expect and deserve more.
On a related note, the father of a close friend of mine bought an ES350 a few weeks ago. My friend called me last night because his dad asked him to ask me a question about the car (he knows I'm a car guy and a Lexus fanatic). It seems like the transmission is "skipping," as he described it, and he wanted to know if I had any suggestions. He's in his late 60s, not computer-literate and wouldn't know a forum if it jumped up and bit him in the butt. Think about all the ES350 owners are out there (like my friend's dad) who don't use a computer, and even if they do, don't visit Internet forums. You're kidding yourself if you think that the problem is limited to "3 or 4 people constantly posting". The problems are much more widespread, but just not reported here.
e
6,000 x 12= 72,000 ESs
1,000 owners= about 1.5%
And we are wondering how the ES 350 won most reliable with initial quality?
I am and will not say the ES 350 doesn't have issues and more than usual for a Lexus. I refuse to have a few people make me and others believe the car is built by satan.
12-16-06, 10:29 AM
#35
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Posts: n/a
1Sicklex, with all my due respect, this is a very inaccurate comment. I'm the only person out of my "dealership" that is posting in here. I know for a fact our dealership already did more than half-a-dozen of buybacks and dozens of tranny replacements of ES350. This is just one dealership, OK? On top of that, there are hundreds of older folks with ES350 in our area who have no idea what flare is even if it hit them in a face. Please don't take it as a personal attack, I know its your job as a moderator to keep the forum in order and to keep the Lexus reputation "clean". But, you do not own ES350 and you base your comments on previous experience with older ES models and their reliability. I'm very confident to say that ES350 will go down as a dark spot in Lexus history.
Here in Atlanta, I have not heard much of anything
Again,not saying the ES 350 is not having issues, I agree there is and more than normal (for a Lexus). If the ES gets knocked off it's quality perch in ratings, then we really have ammunition to believe so.
Until then, we are basing more of this on
1. Individual experience
2. Multiple owners here (not even in the hundreds)
3. No hard data from Lexus (no recall)
Historically if there is a truly bad issues, Lexus will issue a voluntary recall. They actually did one with the revised 2004 LS 430, there was like 13 cars with an odd tranny issues, they recalled the entire batch of cars even though they did not have to.
I am not saying Lexus is perfect, however their track record is the most credible of all car makers.
12-16-06, 10:29 AM
#36
Lexus Test Driver
Anyway, my point is not to offend anybody in any age category, but just to point out there is no way to have an accurate statistics for this tranny problem.
12-16-06, 10:34 AM
#37
Lexus Test Driver
Its build by samurai who will never admit to their defeat. Otherwise, they have to perform hara-kiri
12-16-06, 10:54 AM
#38
Super Moderator
12-16-06, 11:35 AM
#39
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There are on average 6,000 ESs sold a month. We have maybe at the most, say, I'll GIVE you 1,000 ES forum members complaining (Which we know is not even close).
6,000 x 12= 72,000 ESs
1,000 owners= about 1.5%
And we are wondering how the ES 350 won most reliable with initial quality?
I am and will not say the ES 350 doesn't have issues and more than usual for a Lexus. I refuse to have a few people make me and others believe the car is built by satan.
6,000 x 12= 72,000 ESs
1,000 owners= about 1.5%
And we are wondering how the ES 350 won most reliable with initial quality?
I am and will not say the ES 350 doesn't have issues and more than usual for a Lexus. I refuse to have a few people make me and others believe the car is built by satan.
A very predictable response. So a 1.5% defect rate is acceptable for the ES350 but 13 defective LS430s is not acceptable to Lexus? It's nice to hear that Lexus is looking out for the little guy. I get it now, Satan is the guy that put together the 13 LS430s and the guy that put together the 1000 ES350s just had a bad day. That makes perfect sense thanks for helping me understand. 
12-16-06, 11:45 AM
#40
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There are on average 6,000 ESs sold a month. We have maybe at the most, say, I'll GIVE you 1,000 ES forum members complaining (Which we know is not even close).
6,000 x 12= 72,000 ESs
1,000 owners= about 1.5%
And we are wondering how the ES 350 won most reliable with initial quality?
I am and will not say the ES 350 doesn't have issues and more than usual for a Lexus. I refuse to have a few people make me and others believe the car is built by satan.
6,000 x 12= 72,000 ESs
1,000 owners= about 1.5%
And we are wondering how the ES 350 won most reliable with initial quality?
I am and will not say the ES 350 doesn't have issues and more than usual for a Lexus. I refuse to have a few people make me and others believe the car is built by satan.
12-16-06, 12:06 PM
#41
Lexus Champion
As suggested by someone in this thread, I went to Edmunds and MSN Autos and scanned through the user ratings. On Edmunds, there were around 90 reviews and if I remember right the average rating was around 9.4 or so (out of 10). At MSN, there were maybe 45 reviews and the average rating was 9.0. In the first few pages of reviews at MSN, there were two people that posted about tranny problems and gave the car 1 for quality and overall a VERY low rating. While I didn't go through all the reviews on either site, there couldn't have been many bad reviews for the average review/rating to be so high on both of the sites.
12-16-06, 12:22 PM
#42
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http://www.edmunds.com/new/2007/lexu..._consumer.html
http://autos.msn.com/research/userre...?modelid=12080
http://<br /> http://autos.yahoo.co...52ehUgoZh0oM8F
12-16-06, 12:24 PM
#43
Lexus Champion
I'll check that out. In the meantime, here are the Edmunds and MSN user reviews:
http://www.edmunds.com/new/2007/lexu..._consumer.html
http://autos.msn.com/research/userre...?modelid=12080
http://www.edmunds.com/new/2007/lexu..._consumer.html
http://autos.msn.com/research/userre...?modelid=12080
those were over there also on the Consumer Reports thread, you simply did not receive the yahoo one.
12-16-06, 12:35 PM
#44
Lexus Champion
There was no ES350 in prior years, so it is a giant guess on their part.
There is a link to the article covering the data release under the Consumer Reports thread on here.
You will see italics used where the prediction disclaimer is on the fist page of the article.
Oddly though, you will see no indication the ES350 is a new model for 07 on the graph, yet it is a brand model.