jloftus

Hopefully the competition will push them to put more resources into updating the technology.

Yeh, before getting this I almost bought an Infinity Q50 3.0 It had sooooo many gadgets and stuff you could do - it was actually overwhelming. It didn't help that the salesman was someone they had recently hired
and was new to the brand. He didn't seem sure about the many features of the car and the tech stuff. Truthfully, he was an older guy and didn't even seem that comfortable with the technology.
I had also heard there were reliability problems w some of those features.

You could adjust everything on that car - even the 'softness' of the suspension. But the fact that the salesman couldn't really tell me how to work a lot of the stuff when I test drove it was kind of a deal breaker.

I might still go for that car next time around.

jloftus

Shortly before I bought this Lexus, I had test driven a couple of Infinity cars, including the Q50 3.0. This one had a huge number of features and exotic technology.

Unfortunately the salesman had recently been hired, and, being new to the brand (plus maybe also being an older guy) he didn't really seem familiar with all the features of the car, or how to use them.
That was a deal breaker for me. Plus I had heard that there were possibly some reliability problems w some of the tech stuff.

Now that I have time to do some more research, I could still go for a car like that. You could adjust sooo many attributes of the car - even the 'softness' of the suspension.

That car had about 300 HP.

jloftus

Lexonians !

Sorry about the double post there - I thought I had lost the first one, and so I repeated it. :-)

lololololololol

jloftus

p.s. The drive was not that great compared to the Lexus ES 350. That was also a factor.

SW17LS

Thats why Lexus dealers have tech specialists, a lot of dealers have them now. All they do is help customers with technology.

LexBob2

I have a late model Audi and BMW and use the tech support people from both brands fairly often as I'm getting familiar with the technology in each new car. A great resource to have.

jloftus

I'm embarrassed to ask. :-(

imrankh24

Infiniti infotainment and including Acura are by far the worst. Don't even compare the Enform System to those even if you hate the Enform system (still don't understand why ). I get some people don't think it's the best but it's certainly leaps better that both of those. Lexus IS the apple of cars imo. I personally am a Apple fanboy but the phones are missing some technology that others have but me and other people still flock to them. Same for Lexus Enform it's missing things that competition has but still people like me love it.

SW17LS

I wouldn't call Lexus the apple of cars when it comes to tech. I too am an Apple fan, Apple products are never state of the art so far as capability, but they are always bug free, easy and intuitive to use with no training, have 100% the most appealing interface. Lexus doesn't get there at all from a tech standpoint.

Infiniti' system I would also put below Lexus, but above Acura.

LexBob2

I think a lot of people are, but I'm older with a slower learning curve (but still curious) and the services are available so I use 'em. They're always very helpful and responsive.

dxerg3770

I probably won't buy a car without android auto or apple car play no matter how great their infotainment system are. Most of major brands have those already with an exception of BMW and toyota/lexus.

jloftus

I kind of got used to the Lexus nav. I like the way the lady says 'At the end of the road'. Very calming. Even when you're lost.

:-)

amphiprion

I had a Q50 in February as a rental for a long weekend and while I really enjoyed the car overall, I have to say it had the most annoying multimedia interface I've dealt with recently. Instead of improving usability, the addition of a second touchscreen made it twice as difficult to use. Frequently, the result of touching buttons on one screen would actually affect the other screen, and vice-versa and getting around was generally not intuitive.

I'm glad Lexus is updating the infotainment system, my longstanding complaint has been that it does not have the smoothness or responsiveness of other systems. From the video, that looks to have been somewhat addressed but it still looks like it lacks that visual pop.

StevenTodd

I am with you on that. My brother has a 2016 Camaro with the Chevy MyLink system and with Android Auto. Any Google app such as Google Maps along with music apps such as Pandora and Slacker he can display on the MyLink touchscreen. With Lexus you are limited on what Lexus wants to give you in the Lexus Enform App Suite. Also the maneuverability through the various menus is much easier with the MyLink touchscreen. With the Enform system it sometimes takes me 5 and 6 clicks with that mouse to get where I want to go. I read an article where Lexus stated they would not go with either Android Auto/Apple Car Play and would continue to go with their own technology. Toyota/Lexus also stated they were betting that customers would not insist on Android Auto/Apple Car play. I think they are shooting themselves in the foot as the Android Auto/Apple Car Play technology seems destined to be the industry standard. I guess when they start to lose customers like me because of it they will change direction.

TechNut

I understand people being disappointed when an option is not as elegant or feature rich as another manufacturer's, but I'm not sure I understand why one feature is the make or break decision factor. I tend to look at the whole car and wouldn't let one feature make the decision for me. I work in the computer industry and love my electronics/gadgets as much as the next guy, so I'm not saying the infotainment system isn't important to me, it just isn't going to be the one factor that makes my purchase decision. That said, we all set our own priorities so there is certainly nothing wrong with moving on if one manufacturer no longer meets your needs.