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Hit wheel on curb in new es300h - what is fair price to fix?

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Old 12-04-13, 08:29 PM
  #16  
SW17LS
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Originally Posted by lesz
Over the years, I've found it to be advantageous to get to know and to build a relationship with these repair people, and, when I have need for a repair, I call them directly and find out where to meet up with them, whether it be at a dealership where they are working or at their own shops, and, without the dealership taking a cut, repair costs have been quite reasonable.
Great advice...
Old 12-05-13, 05:41 AM
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Another advantage of getting to know the guys who do this kind of work and dealing directly with them is that, once you do so and know that you have people who do quality work, if you do need a repair, you don't have to keep your fingers crossed hoping that the dealership is using people who do good work.

Also, I would guess that, even though you will likely be paying less if you deal directly with the repair person and leave the dealership out of the equation, the repair guy is still likely to make just as much on your job as he would even if you paid much more, but the dealer took its (substantial) cut.
Old 12-05-13, 06:22 AM
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OK, so if anyone knows a wheel repair facility near the Philadelphia, PA/ New Jersey area I would like to know it. Would prefer that someone had a previous experience with the facility.
Old 12-05-13, 06:42 AM
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Originally Posted by bc6152
OK, so if anyone knows a wheel repair facility near the Philadelphia, PA/ New Jersey area I would like to know it. Would prefer that someone had a previous experience with the facility.
If you have a good relationship with the service advisers at any of the dealerships in your area, whether they be Lexus dealers or dealers of any other brand, you may be able just to ask them which people they use, and those service advisers may be willing to give you, not only their names, but, also, their phone numbers. That is how I made my initial contacts with the paintless dent removal, interior repair, and wheel repair guys that I have used.
Old 12-05-13, 07:59 AM
  #20  
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Originally Posted by lesz
If you have a good relationship with the service advisers at any of the dealerships in your area, whether they be Lexus dealers or dealers of any other brand, you may be able just to ask them which people they use, and those service advisers may be willing to give you, not only their names, but, also, their phone numbers. That is how I made my initial contacts with the paintless dent removal, interior repair, and wheel repair guys that I have used.
Yeah, I tried that with Lexus and they said" bring it in and we'll take a look". A subtle way of avoiding giving information. A good suggestion nonetheless.
Old 12-05-13, 10:36 AM
  #21  
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Originally Posted by bc6152
Yeah, I tried that with Lexus and they said" bring it in and we'll take a look". A subtle way of avoiding giving information. A good suggestion nonetheless.
Another thought is that it should be fairly easy to find, either with a phone book or a Google search, guys who do paintless dent removal in your area and who have their own local shops. I would guess that, if you talked with one of them, he/she would be likely to know who does the wheel repairs or interior repairs in your area.
Old 12-05-13, 06:08 PM
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Originally Posted by bc6152
Yeah, I tried that with Lexus and they said" bring it in and we'll take a look". A subtle way of avoiding giving information. A good suggestion nonetheless.
I've gotten that too.
Old 12-06-13, 08:14 AM
  #23  
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They're in business to make money...I don't blame them.
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