New 2013 ES300h with service history - please help
#1
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New 2013 ES300h with service history - please help
Hi,
New Lexus owner here. I got a 2013 ES 300h couple weeks back. When I checked my service history here is what I find
Car arrived to dealership in Nov. 2012
They replaced battery and internal trunk release lever in July 2013
Car is transferred to another dealer.
This new dealer replaces the battery again in August 2013.
I bought from this new dealer. During the test drive I noticed a slight steering wheel shudder and they rotated/balanced tires which resolved the problem.
Here is my question. I was never told about the battery and trunk lever issue. Should I be concerned? What should I expect from the dealer?
Thanks your help!
New Lexus owner here. I got a 2013 ES 300h couple weeks back. When I checked my service history here is what I find
Car arrived to dealership in Nov. 2012
They replaced battery and internal trunk release lever in July 2013
Car is transferred to another dealer.
This new dealer replaces the battery again in August 2013.
I bought from this new dealer. During the test drive I noticed a slight steering wheel shudder and they rotated/balanced tires which resolved the problem.
Here is my question. I was never told about the battery and trunk lever issue. Should I be concerned? What should I expect from the dealer?
Thanks your help!
#2
I don't know that the dealer needed to tell you anything about these items. I believe the trunk release lever / handle replacement was part of a TSB last year and the battery issue if it hasn't been a problem for you might just have been that the car sat around for a while and the dealer played it safe and put in a new battery - probably at Lexus expense.
Dave Mac
Dave Mac
#3
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This is all pretty typical. The trunk lever was a TSB, they just perform them to every vehicle on the lot.
Batteries get discharged on the lot/in the showroom all the time. No big deal.
Batteries get discharged on the lot/in the showroom all the time. No big deal.
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Thanks for your replies. Was the trunk release level TSB for the 2013 ES 300h? I did a search and could only see it for the older GS models.
Yes batteries discharging for cars sitting around makes sense. Should I be concerned that 2 batteries were replaced in 1 month by 2 different dealers? Why would they replace it instead of just charging it? Are you referring to the hybrid battery in the trunk or a different battery?
Yes batteries discharging for cars sitting around makes sense. Should I be concerned that 2 batteries were replaced in 1 month by 2 different dealers? Why would they replace it instead of just charging it? Are you referring to the hybrid battery in the trunk or a different battery?
#5
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Thanks for your replies. Was the trunk release level TSB for the 2013 ES 300h? I did a search and could only see it for the older GS models. Yes batteries discharging for cars sitting around makes sense. Should I be concerned that 2 batteries were replaced in 1 month by 2 different dealers? Why would they replace it instead of just charging it? Are you referring to the hybrid battery in the trunk or a different battery?
#6
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It's the starter battery, not the hybrid battery. It just got discharged, be happy they replaced it instead of charging it.
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Thanks you were right. It was the auxiliary battery and emergency trunk release. On the aux battery I have a question. Are these batteries prone to easier discharge than standard batteries from a regular Camry for example. In the past I have been on trips and not driven by Camry or other cars for 1 month but have not had any issues starting. Can I expect the same from my Lexus Es 300h or should I invest in a trickle charger?
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I realize. But is this vehicle more prone to battery discharge than other cars that I have owned which didn't have much electronics? When the car is parked what electronics cause the 12-v battery to lose charge?
#12
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I don't think the 300h is prone to battery drain anymore than other cars. That said, if a short, a bulb or switch is left on or is defective, which is known to happen there will be a drain and the battery will run down. Lexus is pretty good about their Customer Service and should replace the battery and try to find the source of the drain within the first year without a hassle. If the battery fails within the first 2-3 years, at least you have a record that they've replaced the battery before, which would support your cause.
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#14
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No. That was not my experience with the hybrid I had. In fact, at 7 years of age it still had the original battery.
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My question was more related to if I left my 300h in the garage for a month will it drain its battery more than say a camry or minivan with less electronics.