LexusRhino

I have an issue with my ES 350. When my cell phone is plugged into the Aux port in the center console (it plays MP3s), and a call comes in, the music mutes (as it should), and I hit the off-hook button (like normal), nothing happens. The phone answers, but I can not hear the caller and they can not hear me.

If I unplug the Aux port from the phone, it comes through loud and clear.

Has anyone else had this issue? There does not appear to be any bulletins regarding this issue.

I have an ES 350 Ultra Pkg (without the pana roof) and Mark Lev Audio.....

Dan

PS....I tried a friends MP3 player and it did the same thing....

static

What happens if you leave the aux connected to the phone and unplug the other end from the car?

If the call remains muted until you actually unplug the cable from the phone, that may indicate the problem is in the phone, not the car.

If the same thing happens no matter which end you unplug, the problem is probably with the car's bluetooth and aux interface.

I've never tried to play music from the same device that is bluetooth connected.

codex57

Sorry, I have no idea about what's causing your problem. I was just curious about your car. You can get an Ultra package in Kansas without the pana roof?

LexusRhino

Codex---Yes...we waited nearly four months (special Order)...

Static---I didn't think to try that (unplug from the port), although we have tried other MP3 devices and they all do the same thing as the phone...we'll give it a whirl...

Dan

***UPDATE***

The bluetooth did not work while the cord was plugged into the phone and unplugged from the Aux Port....that makes it the phones fault (although it may not work when an MP3 is plugged in still)...now we're checking to see if the phone can operate both at the same time....

JimsGX

I don't think there's a problem with either the phone or the bluetooth...

I think whats happening is the audio system is muting as designed, which cuts off the car's aux port, and then since the aux cable is plugged into the headphone jack on the phone, it thinks you have a set of earbud head phones connected to it, so it doesn't activate the audio through the bluetooth, because it thinks what you want to do is listen through the head phones. I'd bet if you connected a pair of earbuds to the plug on the phone, then make a call, you'd hear the conversation through the earbuds and not through the car's bluetooth/audio...

Jim

unknown2

The priority for your phone is headphones THEN bluetooth...

LexusRhino

Jim & unknown---

That makes sense...thanx!

Dan

codex57

Sweet. I always wondered how much special ordering realy lets you customize.

LexusRhino

Yes....Kansas = Hail.....all glass roof.....you get the picture....

Dan

codex57

Oooh, ouch. Smart move.