How do I start a buyback?
03-02-07, 02:17 PM
#31
Pole Position
Join Date: Sep 2006
Location: Spokane, WA
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I was told that only a dealer can initiate a buyback, and it doesn't necessarily have to be the dealer you bought it from.
I've already called corporate, and they can't deal with me directly regarding this issue.
for you guys who've gone through this, did the service dept handle it, or the sales dept?
I've already called corporate, and they can't deal with me directly regarding this issue.
for you guys who've gone through this, did the service dept handle it, or the sales dept?
That's what I did.
03-02-07, 02:29 PM
#32
Lexus Champion
Here's a thought: It is still early in CA, make some more phone calls and find out directly from your dealer what they have to say about this process.
In my experiences what you were told is not accurate, I even had two letters overnighted to me from Lexus detailing when and where my car would be looked at, the dealer did not handle this part at all for me. And prior to overnight letters, phone contact, all generated as a result of me calling the 800 number.
In my experiences what you were told is not accurate, I even had two letters overnighted to me from Lexus detailing when and where my car would be looked at, the dealer did not handle this part at all for me. And prior to overnight letters, phone contact, all generated as a result of me calling the 800 number.
03-02-07, 04:10 PM
#33
Lexus Test Driver
Join Date: Jan 2005
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i would contact corporate to initiate
03-02-07, 04:11 PM
#34
Lexus Test Driver
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