strongsail

I usually head for the SC forum when I sign on to CL (99 SC400 owner) but now I have a question on my wife's 05 ES330. The mirrors no longer move up or down. They move in and out OK. The problem started with the driver's side mirror, and then the curb side mirror quit too.

Because both mirrors exhibit the same symptom - no manual up or down movement, and no tilt down when in reverse - I've made a somewhat educated guess that the fault lies in the "outer mirror control computer," as Lexus calls it. Its retail price is $407; I can get it from the Carson Toyota website for $318. I also discovered that it's located in the center console below the radio.

Three questions:

Is my semi-educated diagnosis correct?

Has anybody here had the same problem?

Can I get some advice on how to get the console apart? I don't have the repair manual for the ES, but I've had the console apart on both of the SC's I've owned so I know I can do it, but I don't know exactly how the ES console comes apart, and I don't want to break anything figuring it out.

In the three years we've owned the ES, this is the first failure of any kind we've had. As a card-carrying ****-retentive, I gotta fix it! Any input y'all might have would be helpful and appreciated.