bobonos

I have delt with South County Lexus, previously Park Place Lexus and Lexus of Mission Viejo, Ca. for many years. With all the changes of ownership and personnel I do not have any long term connection with any of the newer service writers. My wife says I'm "tight" because I won't buy a new Lexus, but I must say that I've never spent so much on repairs for an automobile and because of that our last two purchases have been other makes with good results. Bottom line, can I trust this dealership, or I am just slow on the uptake in today's world of the cost of maintainance?

One former employee told me that Park Place used to "pack" the repair bills.
Is this sour grapes? If so, let me know as I do not really want to smear them or the new ownership.

Thank for replies.

Bobonos

GS4_Fiend

iTrader: (22)

Newport Lexus

eggwoll

iTrader: (9)

lexus of glendale... ask for fred hottenroth he has been taking care of my car for 3 years. his service is flawless and he does everything no questions asked. I think it's more important to build a relationship with your service advisor because afterwards they will be more willing to do things for you

KillaIS250

iTrader: (1)

Looks like your around OC, otherwise i'd suggest Longo Lexus. No issues with Longo, there's a thread about the dealership too and most people only have positive things to say.

silky f

iTrader: (1)

i use Jack @ Jim Faulk Lexus. He's my service writer for my personal vehicle and for my customers vehicle. No complaints what so ever

projectdna

iTrader: (56)

seeing that you're in the OC, try lexus of westminster.

ask for charlie sarno.

RA40

iTrader: (6)

If I have to go to the dealer, Cerritos is local. The independent in Midway City remains my first choice for service.

ISF4life

iTrader: (30)

lexus of westminster and cerritos

bsl888

Lexus of Westminster, Pete Phat

hwy1isf

iTrader: (1)

Sarno Motors Lexus Repair
7582 Warner Ave #H
Huntington Beach, CA 92647
(714) 843-9171

I prefer independent facilities myself, and he is a good one.