Consumer Reports says infotainment systems 'growing first-year reliability plague'
10-28-14, 06:56 AM
#17
Lexus Champion
perhaps you can quote the text where they go out of their way.
people see 'worse than average' and it's a turn off. their terminology is reckless and irresponsible, not to mention their statistics are laughable at best.
1-2% of what? if one car is repaired 3 times out of a 100 and another is repaired 5 times out of 100 then the latter gets the black mark when 95 times out of a 100 the problem doesn't happen. that's reckless.
50% of all people are worse than average.
both the data collection process and the analysis are deeply flawed. hopefully one day a press outfit will expose them.
people see 'worse than average' and it's a turn off. their terminology is reckless and irresponsible, not to mention their statistics are laughable at best.
1-2% of what? if one car is repaired 3 times out of a 100 and another is repaired 5 times out of 100 then the latter gets the black mark when 95 times out of a 100 the problem doesn't happen. that's reckless.
50% of all people are worse than average.
both the data collection process and the analysis are deeply flawed. hopefully one day a press outfit will expose them.
Expose 'em? Maybe after all these years there's nothing to expose?
Personally, I'll read their Road Tests of cars that interest me, but don't follow the reliability reports closely.
10-28-14, 07:32 AM
#18
Lexus Fanatic
iTrader: (20)
10-28-14, 08:19 AM
#20
What percentage of 2005 "infotainment" systems had failures or problems as compared to now? CR works with a lot of data, much more than is posted by CL users here, and has been around for 75 years. Your experience may differ from that of the data they collected from 1000s of other users. That doesn't make the magazine "useless."
It is not CR that has the issue, it is users that are reporting it.
I also find it interesting how many people diss Lexus system and then we look here how bad both BMW's and MB's systems are.
As to reality - we know for instance that IS250 has system that likes/liked to freeze and be slow at times, hence it is lowest ranked Lexus... so reports definitely have merit to it.
10-28-14, 08:21 AM
#21
New models like 2015 NX have "same" software but it works a lot faster and better, which is probably what all 2015 MY got recently.
10-28-14, 08:40 AM
#23
Lexus Fanatic
Ghosts, however, are not auto repairs. If a car won't start because the starter-motor or igntion-module craps out prematurely, that is not a ghost's fault.
Last edited by mmarshall; 10-28-14 at 09:00 AM.
10-28-14, 08:49 AM
#24
Lexus Fanatic
Originally Posted by bitkahuna
1-2% of what? if one car is repaired 3 times out of a 100 and another is repaired 5 times out of 100 then the latter gets the black mark when 95 times out of a 100 the problem doesn't happen. that's reckless.
50% of all people are worse than average.
Look.....no one ever said the CR system is perfect...it's not. But, in almost 50 years, I have yet to see a better one.
hopefully one day a press outfit will expose them.
Last edited by mmarshall; 10-28-14 at 02:14 PM.
10-28-14, 09:32 AM
#25
Lexus Test Driver
perhaps you can quote the text where they go out of their way.
people see 'worse than average' and it's a turn off. their terminology is reckless and irresponsible, not to mention their statistics are laughable at best.
1-2% of what? if one car is repaired 3 times out of a 100 and another is repaired 5 times out of 100 then the latter gets the black mark when 95 times out of a 100 the problem doesn't happen. that's reckless.
50% of all people are worse than average.
both the data collection process and the analysis are deeply flawed. hopefully one day a press outfit will expose them.
people see 'worse than average' and it's a turn off. their terminology is reckless and irresponsible, not to mention their statistics are laughable at best.
1-2% of what? if one car is repaired 3 times out of a 100 and another is repaired 5 times out of 100 then the latter gets the black mark when 95 times out of a 100 the problem doesn't happen. that's reckless.
50% of all people are worse than average.
both the data collection process and the analysis are deeply flawed. hopefully one day a press outfit will expose them.
If you have an issue with their data collection process, that's completely different.
10-28-14, 02:28 PM
#26
heh, sorry about that... as to IS250, certainly the infotainment was the biggest issue of it... i think it is a lot improved now anyway, and 2015 should be nice.
10-28-14, 02:36 PM
#27
Lexus Champion
The infotainment system on my '14 IS350 is the one and only complaint I have with this otherwise fantastic car. It has its good days and it has its bad ones. It'll be going in to the dealer in two weeks for yet another firmware update to hopefully help correct some of the issues it has.
