Joeb427

iTrader: (1)

Dealer tech guy showed me the sensitivity setting and I tried finding in on the NAV but failed.I remember seeing the default was set in the middle of what I believe is 5 settings.I've been too lazy to find it in the Nav manual.

TangoRed

What post were you referring to?

Joeb427

iTrader: (1)

Thanks Bert.
Your post gave me the drive to check the manual on Lexusdrivers.com and I found how to adjust the sensitivity.
Menu
Set up
General
Feedback Force + or -

PhilipMSPT

iTrader: (5)

I've been using the Remote Touch for over a month now on a 2013 CT.

Yes, the sensitivity settings make a huge difference.

Overall, I find it easy to use. The layout may take a bit to get used to, but it's no big deal other than being new-to-you technology.

SNiiP3R

iTrader: (3)

I wish that Lexus would someday tweak the design. I love the fact that we can have a mouse like controller in the car, but I wish it would work similar to PC / MAC, where you simply just click to activate, instead of first selecting an icon and then click. The first step is unnecessary in Lexus OS.

RocketGuy3

iTrader: (1)

I can't lie, I haven't used one of these remote touch screens with the exception of iDrive, which is terrible, but given what I've seen, my experience with iDrive, and my experience with touch screens, I don't understand why the hell everyone is moving towards this remote touch nonsense. It seems to me like a major step backwards.

pbm317

Because the screens are moving higher and farther forward to be closer to your line of sight, can't really reach them while remaining in your seated position.

Honda and Infiniti are using two separate screens, one higher up for viewing and one lower for touchscreen... but I didn't like it as much, have to look at 2 separate places. I prefer the remote controls that are coming out. Ideally, better voice control recognition will supplant most remotes even.

mmarshall

Depends on how the touch-controls are actually designed. When I recently did a full-review on the new Lincoln MKZ, I thought that the finger-touch/slide-sensors for the fan-speed and radio-volume were ridiculous....you slide your fingers left/right across those two wide sensors instead of just touching or pushing them.

Blackraven

Default sensitivity is a bi*ch using Remote Touch (GS350 F-sport). Apparently, I had trouble changing FM radio presets and assigning new FM radio stations to the presets during my test drive (while the vehicle is in motion).

Granted, you can change feedback settings.........but yeah, there's no one-size-fits-all approach to sensitivity and feedback.

Hopefully Lexus can improve on that if they plan to stick with this mouse-like controller.

spwolf

yep, and thats what they all journos complain about... probably you get used to the sensitive mode and it works better then, but they should configure PR cars differently since they drive cars for limited time only.

bagwell

http://autos.yahoo.com/news/5-frustr...uYXBp?page=all

Driving sure isn't what it used to be. And while that might apply just as well to how that new car accelerates, steers, or rides, here we're talking about what's inside—namely, that big, bright screen in the middle of the dash.

So-called infotainment interfaces are becoming a center point to the in-car experience—an essential part, if you ask some vehicle shoppers. And yet, these systems, which bring features like navigation, hands-free calling connectivity, music and media management, and all sorts of additional information and productivity into the car—and wrap it all together with a single go-to interface—are quite often maligned.

At best, they're the smooth, cohesive way to do everything you might want or need to do from behind the wheel, while keeping your eyes on the road and keeping you from picking up a hand-held device. But at worst, these systems can be distractions in and of themselves.

What makes some of these systems feel natural and others frustrating? Whether considering MyFord Touch (Ford), CUE (Cadillac/GM), iDrive (BMW), COMAND (Mercedes-Benz), MMI (Audi), Uconnect Touch (Chrysler), the elements that make up these interfaces aren't not all that different, fundamentally. Even though their hardware might be significantly different, you have a display screen (touch-sensitive, or capacitive in some cases); there's a rotary or toggle controller on most; voice control is deployed to some degree; and then you have some back-up buttons on the dash and/or steering wheel, with a corresponding graphic array and menu system.

Comparable hardware, very different implementation

“It's the nuance of it that makes them so distinct,” says Mark Boyadjis, a senior analyst at IHS Global insight.

And more than the actual capability of the system—the resolution of the display, or the amount of storage, for instance—it's in the fine user-interface details where some of these systems can delight, or frustrate, Boyadjis notes.

Ford may have jumped the gun in getting its MyFord Touch (voice- and touch-screen-based system) launched several years ago; at first it pushed ahead without regard to some of the fine details—resulting in issues like screen freezes, fonts that changed appearance, and menu options that intermittently disappeared. Although the automaker has fixed many of these hiccups and it's now quite good, notes Boyadjis.

To some degree, it's also the cost of being a forerunner. BMW quite famously first launched its iDrive more than a decade ago with a haptic-feedback rotary controller essentially replacing a sea of buttons. The design result was breathtaking and elegant, but buyers ended up bewildered by the interface, which concealed some relatively common tasks in nested menus, within other menus. Over the years, BMW has brought out several better versions, added better voice control, and brought back some of those buttons; although it's still on our list of frustrating interfaces.

A lot of disappointment out there...

Yet disappointment and dissatisfaction with the hands-free features, as related to these systems, is widespread, and satisfaction with original-equipment navigation systems and interfaces is falling. The market research firm J.D. Power attributed infotainment issues to a tumble in its 2012 Initial Quality Study (IQS), which looks at issues in the first 90 days of vehicle ownership. Hands-free systems not recognizing voice commands was the single most-reported problem, while owner-reported problems with factory hands-free systems has climbed 137 percent in four years.

At the same time, as certain tasks and apps—everything from customized music streams to text-to-voice features to turn-by-turn navigation—are becoming smartphone based, the role of such systems is rapidly changing, going well beyond a hands-free phone interface and a menu system for navigation. For instance, in J.D. Power and Associates' 2012 U.S. Navigation Usage and Research Study, 47 percent of vehicle owners polled indicated that they used a smartphone app for navigation in the vehicle, while 46 percent said that they either “definitely would not” or “probably would not” purchase another factory-installed nav system, if smartphone navigation were integrated.

"Navigation systems are no longer viewed as a stand-alone component, but as part of a media, safety and infotainment package, and are expected to seamlessly work together, but in many cases are falling short of owner expectations," summed J.D. Power analyst Mike VanNieuwkuyk at that time.

After much debate, the High Gear Media editorial team singled out a few interfaces that either perform sluggishly or are stubbornly particular about the way people must interface with them. Although some of the newer screen-based systems like GM's CUE aren't short of issues either, we agree with the analysts we've spoken to and agree that more interface options is a good way to avoid frustration.

All-in-one vehicle interfaces are here to stay, and they're getting better; but follow on to see five systems that could drive you bonkers. And be sure to tell us about your own experiences: What works and what doesn't?




2013 BMW 3-Series fitted with M Performance accessories

BMW iDrive

BMW could have changed course after its once much-maligned iDrive was introduced more than a decade ago on the 7-Series. But BMW stuck with it, and several iterations later it's much-improved.

That said, iDrive still requires a steep learning curve, and for those who are first getting into a car with without having first watched a video on it, gotten a presentation, or perused an owner's manual, it's hardly straightforward. At the same time, others of us appreciate how the core interface of iDrive—involving first pushing the **** in a particular direction, then twisting it (with haptic feedback) to navigate the menus, hasn't changed in many years. If you've learned it once, it's familiar across their models.

Even on recent versions of iDrive, voice commands are limited while there's still no physical way to shortcut the **** interface and hard keys.

Curiously—and against the very reason for its existence in the first place—BMW, in order to make iDrive more functional, has actually brought some buttons back.



Mercedes-Benz C250 Coupe

Mercedes-Benz COMAND

Mercedes-Benz starts with a simple rotary or toggle controls for its so-called COMAND in-dash system. But almost anyone who's used a smartphone or tablet will find that the menu system here is a confusing mess at times. Main menus appear up high, with submenus down low (sometimes additional options appear to the left or right); the screen doesn't allow touch; and using voice controls to their best requires you to pre-record yourself saying a long set of commands. Some things like navigation place-name entry and phone pairing are more complicated than they need to be, too.

“COMAND is the worst interface of the modern crew, but one of the easiest to actually use,” summed one of our editors, who noted that despite its odd, unintuitive organization, nothing is more than a couple of levels deep in the menu structure.



Lexus ES350

Lexus Remote Touch

We're conflicted about this one, honestly. Perhaps in a nod to the older crowd that tends to consider the brand, Lexus has set up its Remote Touch system to be about as close to a simplified desktop computer as you'll find in a car. The screen uses a simple, understandable menu system, nice large fonts and boxes, and takes advantage of color. And several of our editorial team do appreciate how the system has haptic feedback, allowing you to feel a little pull (or click) as you go from one screen option or area to another. Yet several of us see this system as one of the most frustrating of all, because even after you 'learn' the system you still need to keep an eye on the screen—and off the road—whenever making a selection.



Audi A8 audio system

Audi MMI

An editor called the latest iteration of Audi's Multi-Media Controller (MMI), now used throughout much of the lineup, “half-brilliant, half-assed,” and much of our staff agrees. While we love the beautiful, very functional Google Earth maps and wide-screen displays, and the very cool scratch pad that lets you trace out letters for destination input, we find the structure of its menus—and how there aren't just easy, ever-present shortcuts, presets, or bookmarks for frequent tasks—frustrating once you get to use the system more.

“The Germans, as a group, have decided we're too dumb for touchscreens,” commented another editor. “There's physically no way to shortcut the **** interface and hard keys.”



2014 Mazda6 interface

Mazda TomTom Navigation

In an affordable car, the new Mazda system was the most frustrating system of any we've recently encountered. The top-level infotainment system in the new 2014 Mazda6 and CX-5 pairs TomTom navigation with integration for hands-free calling, media and satellite radio, and even Pandora music integration, provided you've installed the app on an iPhone or other approved handset. But maps and menus are laggy, voice controls are extremely limited, and the central-console controller, while it looks great, ends up feeling like an underdelivering iDrive knockoff.

Slvr surfr

iTrader: (1)

But it kinda gives you an nostalgic feel. Reminds me of my 83 Buick LeSabre with sliders for temp, vent control and fan speeds.

rosskoss

I agree 100% with this statement. My in-laws recently bought a new RX350 and after using Remote Touch, the only thing that comes to mind is that Lexus was trying to do something different for the sake of being different. Not a fan of it at all.

As far as I'm concerned, I very much prefer touch screens.

bitkahuna

iTrader: (20)

cliff notes - they all suck. any tech in a car today is obsoleted so fast, i'd much prefer they spend the money on great amps, speakers, screen, and wireless features so it will sound good, and interact well with any mobile device brought in. the rest is all fluff with bad user interfaces.

LexFather

Exactly. At first I wasn't a fan but after tons of use in the Germans and Lexus I love the controllers and like the new dash layouts that seem to offer more room and more features. I honestly think the Benz Command system is the easiest with Lexus behind it. One thing I love about our GS and the LS is the huge screen compared to the Germans.

When I use a touch screen now, it just seems old since cars had them since the late 1990s. The Tesla screen is something else but as someone stated isn't much of a looker in a vehicle.

Except its won awards and claimed by the experts to be easiest to use. The leading brands all moved to it, those that can't lead do something else. Besides, owning a crosstour invalidates any opinion.


No they don't they suck to people stuck in the 1980s. Cars have moved on, I find them all much better to use than when they initially debuted. Like anything else it takes time and experience and once you use it they are rather intuitive.