Picked up a pair of 4300k D2R HID bulbs that were WAY below what Lexus Stealerships charged! Communication was timely and product arrival time was accurate. I HIGHLY suggest these guys if you're looking to replace OEM and upgrade your HID's!
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Please send me a PM with your order number so that I can look into this right away for you. I wouldn't be happy either in your position however I am honestly not sure what is going on. Please PM me with your information and I will look into this right away for you.