Originally Posted by rayaans
To be perfectly frank, I dont think you can hold them accountable for anything, the main reasons being:
1) How are you going to prove that THEY put the swirls on your car?
2) How are you going to prove that the car had no swirls on it before hand?
3) How are you going to prove that YOU didnt put the swirls on the car?
You would specifically point out the lack of swirl to your service adviser at the time you drop off the car and have him note it on your intake form.