RX - 3rd Gen (2010-2015) Discussion topics related to the 2010 - 2015 RX350 and RX450H models

Rx seat cracking

Old 10-21-12, 05:42 PM
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TomL51
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Exclamation Rx seat cracking

I noticed my 2010 RX with only 24K mi. is beginning to have cracks on the bottom left side of the drivers seat. The passenger side has them too, but not as bad. Do not see any sign of it on the back or lumbar part of the seat. Any one else? Could this be challenged as warranty? A Lexus shouldn't have this already.
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Old 10-22-12, 12:04 AM
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Scott1258
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Which seat color do you have? And yes, I'd take it in to Lexus as a warranty issue.
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Old 10-22-12, 03:20 PM
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It sounds like the cracking you're talking about is on the side bolster of the seats. This is very common. It's from getting in and out of the seat for 3 years. The mileage isn't really a factor. If this is what it is, the warranty typically won't cover it. (Although some dealers may be willing to help out some) Do you regularly condition the leather seating surfaces? This will help, but you can't completely avoid this. If you could post a picture of the seat area in question, it would be easier to determine if this is normal wear and tear or something else.
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Old 10-22-12, 05:23 PM
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Mine have what was mentioned above by MDames2 and I don't think that's covered under warranty as it's wear and tear. U can always try, u never know.
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Old 10-22-12, 06:30 PM
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cossie1600
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Every RX has the same crack...
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Old 10-22-12, 08:57 PM
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I think there is a difference between creases and cracks. My 2010 had cracks and leather was replaced by Lexus. Although I did carry in the bottles of Lexus branded cleaner and conditioner I had been using when I went in to discuss the cracking.
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Old 10-23-12, 06:53 AM
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sarhento
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Originally Posted by DunWkg
I think there is a difference between creases and cracks. My 2010 had cracks and leather was replaced by Lexus. Although I did carry in the bottles of Lexus branded cleaner and conditioner I had been using when I went in to discuss the cracking.
Creases may be considered normal wear and tear, but cracks may be covered under warranty as it may be due to substandard material?
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Old 10-23-12, 08:16 AM
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2008M3
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please post some pictures!
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Old 10-23-12, 07:01 PM
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TomL51
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Light Parchment
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Old 10-24-12, 11:25 AM
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Alpy64
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Originally Posted by cossie1600
Every RX has the same crack...
Hopefully NOT! mine does not experience any cracks of something like described!
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Old 10-24-12, 02:39 PM
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benzo555
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I swear Lexus has the worst and most fragile leather of any car I've ever owned. They all develop those lines and eventually with enough time they will all crack. And yes I've owned 4 Lexus for the past 10 years.
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Old 10-24-12, 03:42 PM
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VVRX
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Originally Posted by benzo555
I swear Lexus has the worst and most fragile leather of any car I've ever owned. They all develop those lines and eventually with enough time they will all crack. And yes I've owned 4 Lexus for the past 10 years.
I will agree with you about the creases but not the cracking. My wife has a ES300 with regency leather that shows very little wear even after 10 years with the last several years as a daily commuter/carpool vehicle.
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Old 10-24-12, 05:04 PM
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TomL51
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Originally Posted by 2008M3
please post some pictures!
I hate to say it, but I can't any pictures uploaded. All tries fail.
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Old 10-24-12, 06:47 PM
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GRPFAN
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On my 2000 RX 300 I had actually creases that eventually turn to cracking on both front seats before trading it in @ 90,000 miles .

Now my sister also as a 2000 RX 300 and she still owns it at 189,000 miles, and has a very large hole on the drives left side of the lower seat were the chunk of leather fell out.
She uses leather treatment religiously on all her interior.

I would like to see other luxury brands SUV's out there that are 10- 12 years old with leather seats and see how they hold up before accusing Lexus of anything.
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Old 10-24-12, 07:44 PM
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TomL51
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No, I'm telling ya my RX is 2010. 24k miles and meticulously cared for. Those creases are premature.
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