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Consumer Reports: Chrysler ranks dead last and Toyota's Scion places first in predicted reliability
Oct 27, 2009
When it comes to predicted reliability -- coming after years of gab from Detroit about how how its cars don't break down anymore -- six American brands rank dead last in Consumer Reports' latest predictions on automotive reliability being released right now. Tops was Toyota's Scion brand.
The worst is Chrysler and its least-reliable model is the Town & Country minivan, pictured above. A third of Chrysler, Jeep or Dodge models are considered much worse than average including the new Dodge Journey crossover. Only one Chrysler product is recommended by the magazine, the Dodge Ram 1500 pickup in the four-wheel-drive version. Last year, none got the nod.
And the best: The top seven are all Japanese, led by Toyota's Scion, with the eighth a South Korean, Hyundai. Toyota and Honda dominate the reliability charts. Three of the top five models are made by Toyota, including the Lexus ES, Toyota Venza, and Toyota Yaris hatchback. Number one is the Honda Insight, pictured above right.
In the press release, Consumer Reports touts the reliability of Fords, saying it is the only Detroit maker with "world-class reliability," yet the top ranking Ford brand is Mercury at 10th, followed by Ford at 16th and Lincoln at 20th. The report lauds the Ford Flex crossover, but rips on all-wheel-drive Lincoln clones of Ford cars, the MKS, MKX and MKZ. "They are now consistently making cars with world-class reliability," said Rik Paul, automotive editor of the magazine. The Ford Fusion and Mercury Milan, both built on the same platform, beat out the Honda Accord and Toyota Camry in reliability for the second year in a row.
There are vast differences between models. A new Honda Insight is 27 times less likely to have a problem than the biggest dog in the pack, the Volkswagen Touareg, Consumer Reports says.
Here's the brand ranking, best to worst:
1. Scion
2. Honda
3. Toyota
4. Infiniti
5. Acura
6. Mitsubishi
7. Lexus
8. Hyundai
9. Porsche
10. Mercury
11. Saab
12. Subaru
13. Suzuki
14. Kia
15. Mazda
16. Ford
17. Nissan
18. Volvo
19. Buick
20. Lincoln
21. Volkswagen
22. Pontiac
23. Mercedes-Benz
24. Audi
25. Chevrolet
26. BMW
27. Mini
28. GMC
29. Saturn
30. Jeep
31. Dodge
32. Cadillac
33. Chrysler
I see it this way. They are #1-#3 every year for 20 years. Number #7 is bad for LEXUS but GREAT for most everyone else. We have seen/heard some of the quality complaints so I can again see the credibility of this survey. I'm sure Lexus is hard at work to get back to #1. Their run was incredible at #1 or so....I see them rising in the future as the quirks are fixed with current models.
Scion is an amazing turnaround, they were among the WORST. Mitsubishi is kind of shocking, never seen them so high.
Sad to see Caddy so low the big 3 Germans all are in the rear...
There are vast differences between models. A new Honda Insight is 27 times less likely to have a problem than the biggest dog in the pack, the Volkswagen Touareg
Just to add, Lexus' CR recent rankings: 2008 #5, 2007 #5, 2006 #1, 2005 #2, 2004 #4, 2003 #1. According to http://blogs.consumerreports.org/car...utomakers.html, the GS AWD was again an issue for Lexus: "The Lexus GS AWD is the only Toyota model with below average reliability." That model, which counted in the 2007, 2008, and 2009 years, has been a factor in each.
Just to add, Lexus' CR recent rankings: 2008 #5, 2007 #5, 2006 #1, 2005 #2, 2004 #4, 2003 #1. According to http://blogs.consumerreports.org/car...utomakers.html, the GS AWD was again an issue for Lexus: "The Lexus GS AWD is the only Toyota model with below average reliability." That model, which counted in the 2007, 2008, and 2009 years, has been a factor in each.
Whats odd is the 3GS forum has our share of threads with issues like any other forum but we haven't seen it solely with the AWD 300... I cannot sit here and say the GS 300 AWD is the one 3GS model that sticks out like a sore thumb. For instance the rattles some people have are all the early models and some other TSBs are all the models, not just the AWD one.
Odd
Last edited by LexFather; Oct 27, 2009 at 12:15 PM.
Dammit...why did you post this? All the cars that I've been shopping recently are on here....and not in a good way. Q7, GL320 & 535xi??? Something new to consider.
Chrysler ranks dead last, sounds about right. Not only are most Chrysler vehicles hideous and uncompetitive, they are also unreliable. They can't even tout low price as a selling point anymore, as I would much rather get a Hyundai or Ford any day over a Chrysler.
Dammit...why did you post this? All the cars that I've been shopping recently are on here....and not in a good way. Q7, GL320 & 535xi??? Something new to consider.
The GS AWD is virtually the same as the RWD version except for the AWD of course, yet the GS AWD is rated least reliable. Since I have never heard of anyone having any problem with the GS's AWD system. I must assume that CR is full of you know what.
I see it this way. They are #1-#3 every year for 20 years. Number #7 is bad for LEXUS but GREAT for most everyone else. We have seen/heard some of the quality complaints so I can again see the credibility of this survey. I'm sure Lexus is hard at work to get back to #1. Their run was incredible at #1 or so....I see them rising in the future as the quirks are fixed with current models.
No shame in being #7, but like you said, we've been spoiled with #1-3 for too long
The GS AWD is virtually the same as the RWD version except for the AWD of course, yet the GS AWD is rated least reliable. Since I have never heard of anyone having any problem with the GS's AWD system. I must assume that CR is full of you know what.