I am curious how the customer is handled in this case.
So far it doesn't reflect well on the service department, considering that double-check procedures must be part of the process.
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S.
2007 IS350 ( sport pkg) smoky granite mica/gray
2008 C300 Sport mars red/black
2002 KJ Sport (3.7L 4wd) white/gray
Enjoying Lexus ownership and valuable interaction with owners on CL Lexus Model Forums, 
and occasionally amused by time-wasting CHIT CHAT General Forum too. 
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