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Test drove with tech, who didnt seem to happy. He asked me if I really saw a difference in the sway bars kinda indirectly telling me it was pointless. (he said i should stay oem and not do aftermarket work)
So I dont know what to do now... They said they will keep looking..
sorry to hear that. i'm speechless at the tech's attitude. it's genuine f-sport parts from lexus, not aftermarket!
It varies from dealer to dealer. My dealer originally quoted 3 hrs., I called another and was quoted 4hrs. I went back to my dealer and told him to double checck since it should only take 1.5-2 hrs. as stated in installation instructions. They agreed to do it for 2hrs. labor. Any work performed from dealer is negotiable just like price of car. The prices are a little inflated anyway so they is some play.
My dealer has been great in working with me on the installation quote. They're charging me a 1hr labor charge even though it may take a bit longer. I've been going to them for the last 5 years for everything so they were willing to negotiate on the labor charge. Ordered the parts from Sewell so I'm glad my dealer went down on the labor.
That is why I opted to get mine done at dealer for peace of mind. Besides it was only a 2 hr. labor charge. Mine is back today getting noise checked on. I printed out all the forum post so they can try and figure it out.
Picked up my car today. Went over every bump I could find, no more noise !
Dealer told me they insulated the bushing and applied grease.
don't know if it is perm fix , it's still under warranty so I wouldn't worry about it. Besides I doubt dealer wants me to keep going back so I think they did more than just greasing it.
don't know if it is perm fix , it's still under warranty so I wouldn't worry about it. Besides I doubt dealer wants me to keep going back so I think they did more than just greasing it.
Mine was "fixed" by Sewell in Dallas with grease. Knocking stopped for a few days but now its back in full effect... seems even worse. Grease alone ain't a permanent fix.
I actually don't really even mind the knocking; it's so subtle, audible only at low speed with the stereo off.
my dealer put some felt around the bushings and the noise is gone (they said this is only a temp fix till f-sport produces a revised part) so im a happy camper
The TRD folks I work with have identified the root cause of the knocking I was having on my 07 GS. The problem, as many people have talked about, were around the bushings. He changed my rubber bushings for polyurethane and the knocking has been completely eliminated. It was real bad before. Now TRD is still working on the permanent fix as he mentioned to me that polyurethane bushings are not good for all climates.
Another interesting point is that he has not heard anything from the field. I just happen to work at HQ and was able to get the designers to look at my problem. My recommendation would be to go back to the dealerships that installed your sway bar and ensure they are piping the information back up the servicing chain. Hard for the designers to address an issue they do not know about.
Also fyi, as soon as TRD found out about my issue, which was pretty soon after they were released to the public, they were working immediately on the root cause and solution. Toyota does stand behind their products and you will definitely get a permanent fix.
"Now TRD is still working on the permanent fix as he mentioned to me that polyurethane bushings are not good for all climates."
"Another interesting point is that he has not heard anything from the field. I just happen to work at HQ and was able to get the designers to look at my problem. My recommendation would be to go back to the dealerships that installed your sway bar and ensure they are piping the information back up the servicing chain. Hard for the designers to address an issue they do not know about."
"Also fyi, as soon as TRD found out about my issue, which was pretty soon after they were released to the public, they were working immediately on the root cause and solution."
I'm confused... Does Lexus/Toyota/TRD know and is working on a solution or not... Your statements are contradicting.
Yes, they know of the problem because I reported it to them but they have not heard about it officially from the field (basically everyone else who has bought one and had a problem). Make sure your dealerships are pinging corporate so that they are fully aware of the number of individuals who have this issue.
Toyota and Lexus Join Mille Miglia For The First Time
Slideshow: A five-car lineup spanning more than five decades of Toyota performance and engineering will tackle one of Italy's most celebrated automotive routes.