Club Lexus Forums - View Single Post - Positive Report on Dealer (in SLC)

Johnny Rad · 07-05-09, 07:56 PM

I also get serviced at LHM in SLC.

LHM's service writers in his SLC dealership have turned over a few times over in the past 1-2 years. All for the worse. As I understand it third-hand, it came down to money for the original batch of service writers ... the dealership wanted them to make less and they didn't, so they walked. The replacements have been nothing short of a revolving door. No Lexus experience and / or tenure has translated to hit and miss service, follow-through, follow-up, etc for me. I'm not happy.

07-05-09, 07:56 PM	#6
Johnny Rad Pole Position Trader Score: (0) Join Date: Jul 2005 Location: UT Posts: 252	I also get serviced at LHM in SLC. LHM's service writers in his SLC dealership have turned over a few times over in the past 1-2 years. All for the worse. As I understand it third-hand, it came down to money for the original batch of service writers ... the dealership wanted them to make less and they didn't, so they walked. The replacements have been nothing short of a revolving door. No Lexus experience and / or tenure has translated to hit and miss service, follow-through, follow-up, etc for me. I'm not happy. __________________ 02 GS430 08 GX470 Last edited by Johnny Rad; 07-07-09 at 12:49 PM.