Lexus Announces Safety Recall on Select Vehicles
Pole Position
Joined: Jul 2006
Posts: 332
Likes: 0
From: CA
I got my recalls completed plus the cold start issue. I just want to say *bow* to STEVEN CREEK LEXUS in San Jose, CA. They're fast, friendly, and did not have any issue with them. Thanks guys for such great customer service....maybe cuz this is my first Lexus....i don't get the same experience at Honda. HAHAHAHA. Bad comparison. I love my Honda still.
Pole Position
Joined: Jul 2006
Posts: 332
Likes: 0
From: CA
And yes, I got a full tank of gas and a free car wash too. Too bad they washed it on a raining day. DARN IT.
Followup- 2 Week Post Recall Fixes
Everything is running fine! Looks like the did a great job for all 3 recalls! The cam gear rattle also is doing well! Been very happy with the Longo techs/advisors all is good. I was a bit worried when i had all these fixes made on the car, but everything has been solid so far!
Drive safe!
Drive safe!
Lead Lap
Joined: Dec 2006
Posts: 661
Likes: 1
From: NJ
For those who had an aftermarket intake (like a JoeZ intake)...did you take it off and put the OEM intake back on or did you leave it? If I'm not mistaken, someone in this thread said that they have to get underneath the intake/airbox so they need to take it off? Thanks
i dropped off my lexus at tustin lexus in southern california. i highly recommend Iman. he is very helpful and noted everything that i said with no hassle. now im driving an es right now and im surprised how quiet it is, with no rattles at all especially compared to all my rattles in the IS, tick tick noise, and retarded clutch. sigh, maybe i shouldve just settled for an automatic.
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Joined: Dec 2007
Posts: 589
Likes: 32
From: AZ
Lead Lap
Joined: Oct 2007
Posts: 446
Likes: 0
From: Bay Area, CA
Verdict is that the steering is better. No noticeable difference in the engine, but there's a sense of security knowing that something that they knew to fail was replaced with a better part.
Another verdict is that they didn't put my car back together quite right. Thankfully it was only trim and the car is now back at the dealership getting fixed. Oh yeah.. I got the wash and the free tank of gas too. Usually they don't give the gas, but it's a nice surprise.
I got mine done at Lexus Stevens Creek (NorCal). The loaner car I requested was the 2009 IS250. It's not as good as my 2006... somehow, my car just feels more solid. Even my fiancée said that my car seemed smoother over the bumps. Also, the automatic doesn't compare to manual. It's got surprisingly good acceleration (I've never driven an IS350, thankfully, so I don't have a super fast car to compare it to), but I remembered why I hate automatics - the lag when you "manually" shift is just agonizing.
Another verdict is that they didn't put my car back together quite right. Thankfully it was only trim and the car is now back at the dealership getting fixed. Oh yeah.. I got the wash and the free tank of gas too. Usually they don't give the gas, but it's a nice surprise.
I got mine done at Lexus Stevens Creek (NorCal). The loaner car I requested was the 2009 IS250. It's not as good as my 2006... somehow, my car just feels more solid. Even my fiancée said that my car seemed smoother over the bumps. Also, the automatic doesn't compare to manual. It's got surprisingly good acceleration (I've never driven an IS350, thankfully, so I don't have a super fast car to compare it to), but I remembered why I hate automatics - the lag when you "manually" shift is just agonizing.
Last edited by mikeho; Feb 9, 2009 at 08:41 PM.
i'm gettig my recall done as we speak. did any of you get charged for loaners? on my slip it says $40 a day for the loaner. I've never been charged for a loaner before. If the recall takes longer than a day i'm taking it back tomorrow.
Pole Position
Joined: Nov 2007
Posts: 234
Likes: 0
From: MD
After a whole day I got my car back for the 3 recalls, paper even said something about refuel gas. Called before and made appointment next day, then rescheduled next day after. Thumbs up Lexus of Towson.
Went in with an empty, 0 mile, tank. They filled up it up to Full. They "test" drove it for 3 miles, eventhough the gas station is only .25 mile away. Car Wash, but it was raining.
'09 IS250 Loaner with only 1500 miles! Only paid to filled up gas to where it was.
Steering a bit stiffer but for the better. Brakes are tighter. Great.
Went in with an empty, 0 mile, tank. They filled up it up to Full. They "test" drove it for 3 miles, eventhough the gas station is only .25 mile away. Car Wash, but it was raining.
'09 IS250 Loaner with only 1500 miles! Only paid to filled up gas to where it was.
Steering a bit stiffer but for the better. Brakes are tighter. Great.
This is day two of the fix(es), as they were backed up, so hopefully all comes out well.
As to someone being charged for the loaner? That has to depend on the dealer. Like others, I've never been charged.
Driver
Joined: Aug 2006
Posts: 132
Likes: 0
From: ca
I brought mine in to Lexus of Pleasanton on Monday for all three service bulletins and they still working on it. They were backed up too so it wasn't started till late Tuesday I bet. Also I had them check on the gear like noise coming from the telescopic steering column. They had to order a whole new gauge cluster for that??? Oh well I guess I'll be driving the loaner for a bit longer...