I'm sorry to hear about the damage to the RX. It really sucks, especially when it's a new vehicle.
Anyway, if the plastic is not cracked or bent, it can be smoothened out and painted. Alot of the bodyshop can paint the damaged portion and blend it in with the rest of bumper, without having to paint the entire bumper. Buffing will not do anything if the scrathes are deep. You are looking at about $250 to repaint the entire bumper (Chgoland price).
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