Ah, 2014. Another year for Lexus to feel smug about being the most reliable manufacturer on the market. According to J.D. Power, Lexus has had the least number of complaints from new car owners over the last three years. They’ve been at the top of this list for the past three years anyway. Yep. Time to gloat.
This win, though is particularly exceptional for one reason. For the first time in years, the average number of problems in cars are actually on the rise. According to J.D. Power, “the decline in quality is particularly acute for vehicles with four-cylinder engines.”
Four-cylinder engines are the most common type of engine in cars today which might explain why the numbers are so skewed. The important thing is that Lexus has still successfully retained their build quality while branching out into performance car territory. Cars build to be fun also have a tendency to be build badly, so if Lexus can remove unreliability from the equation, they’d be on the right track.